“This place is amazing. They have great prices and staff are very friendly. On top of that the staff is very knowledgeable and willing to go above and beyond to help. Thank you CSI!”
“Great first experience in the new store! The service was excellent, and the employees working this Saturday were very knowledgeable and helpful with product recommendations for painting vinly Windows. I highly recommend this store based on my first impression.”
“Very helpful every time I’ve been there. Nice gentleman with great knowledge and service. Each time I’ve bought paint and materials from them one of the employees has always carried and loaded my items to my vehicle. Highly recommended Devine Paint for all your painting needs!”
“The good: 5 stars for Sergio Cano. When I approached the counter (for the second time), he was there working. I told him I needed help with choosing colors I had picked at Kelly Moore(who went out of business this past Friday) from the Sherwin-Williams line of colors. He told me that they could take the colors I had chosen and match them with Sherwin-Williams colors… He did just that and I left with the color codes that I needed. Fast and friendly customer.If not for Sergio, I probably would’ve left their very frustrated. See the following.The bad: when I first walked in and was trying to match colors, I was having some difficulty due to lighting and Color matching and wanted assistance. I walked up to the counter, and a young lady was there. Her eye contact had that “I’m busy but what do you need” look in them, if you know what I mean. When she asked what I needed, I inquired about naming-conventions between Sherwin-Williams and other stores regarding color matching, and she answered my question with a “no”. That was it, she asked nothing else(I didn’t know Sherwin-Williams could color match directly from the cards of other paint manufacturers, as Sergio did when I went back to the counter later), or if there was an issue. After continuing to have problems with color matching, that’s when I went back the second time, and Sergio was there.The ugly: though Sergio’s customer service skills were excellent, the lady Who helped me at first, had very poor customer service skills. She did seem, along with the other lady there, to be under incredible duress, as if trying to meet a project deadline. Perhaps that’s the case, but that should not affect customer facing skills.If it weren’t for Sergio, I would’ve given one star, kudos to Mr. Cano.”
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
