“This is by far the best plumbing supply place in the Bay Area. There has never been a time when I present them with a problem that they do not solve. No nonsense, there and friendly.”
“I’ve sent several of my clients to this showroom to choose hardware for their kitchen, cabinets, and bathrooms, and they’ve all been thrilled with the selection and recommendations. The staff really takes care of my clients and helps them find exactly what fits their project. I’ll definitely keep referring people here. Highly recommend!”
“One of a kind. Ships faster than Amazon, better-than-best customer service. They emailed me over the weekend (when the store was closed) after I let them know a discount code couldn’t be applied, and fixed the problem immediately. So glad I found them!”
“We were referred by a family friend but some things we needed that same day were not available. Iliana helped us out with our kitchen countertops, made it way less stressful.”
“This is one of my favorite stores in Chinatown, it's a lot like the Ben Franklin shops of my childhood. They have great toys, crafts, hardware, housewares, accessories, and pajamas and shoes, and snacks! They really do have everything. We get our house slippers here. You can't beat their prices and the owners are pleasant.”
“I have shopped her for over 15years and it is always my first stop when I am looking for a new plumbing fixture or need to troubleshoot something.
Recently, I called asking for help locating a kitchen faucet spray replacement (for a fixture I did not get from Moran). They not only helped me, they located the part number and told me it had a lifetime warranty through the company. I emailed the company and they sent me the replacement! This was so above and beyond and speaks to the high level of care, knowledge and customer service they provide.”
“I spent the past few months visiting different stores while shopping for kitchen cabinets, and I eventually found myself at Sincere Decor. At first, I hesitated and wasn’t sure if I had come to the right place. However, after comparing prices with other stores I had visited, I found their pricing to be very reasonable.
During my visit, I had the pleasure of working with David Lin, who was incredibly helpful in designing my kitchen. David was courteous, professional, and friendly throughout the entire process. He patiently walked me through all the cabinet design options, answered every question I had, and took the time to ensure I fully understood each step. There was absolutely no pressure, which I truly appreciated.
His knowledge, patience, and attention to detail made what could have been a stressful decision much easier, and even enjoyable. David’s professionalism and genuine willingness to help truly reflect the high standard of customer service that Sincere Decor provides.
Because of his assistance, I felt confident and comfortable with my choices. I would like to congratulate Sincere Decor for having such a wonderful staff member.
Respectfully,
Sean D”
“Liz is phenomenal. Btw- small businesses survive because of mark-ups. The Internet is killing small businesses!!! They have to pay rent, salaries, utilities. Go work with a robot or a faceless website for less $$. I prefer to support small business. Their showroom is limited but I went to Premiere Kitchen and Bath in Walnut Creek to see what I like then ordered with Liz. This was my first remodel and she held my hand and was responsive to all my questions. She knows all about plumbing, fixtures, etc. Super personable and a hard worker. She often stayed late helping me decide. I worked with her for 2 months and NEVER had a bad experience. Another co- worker is a but off putting which is why I stuck with Liz.”
“We had to fully gut and DIY our kitchen reno, and since it was unexpected, we had a tight budget to make it happen.
Tl;Dr Granite Expo has a great price point for relatively good quality solid wood cabinets compared to other places that costs more or uses MDF.
My SIL recommended me Granite Expo for their price point and quality. They use Milzen brand cabinets and the cabinet builder is just 2 minutes away from their Oakland store. My review is on the kitchen cabinets and purchasing process.
I shopped around with other local SF, Oakland, and Hayward cabinet shops and had a rendering made from their Emeryville location before deciding to move forward with buying from Granite Expo. I was able to speak to a rep within 10 minutes with my rendering to place my order, we did 15 cabinets in M21 Hollis White cabinets (shaker style) and it was ready to pick up within the same week. On pick up day, we brought our truck and made 2 runs. They helped load in which was so helpful!
Good quality and perfect for DIYer's or contractors.”
“We were recommended this fume hood by one of the workers, and we gave this model a shot-- extremely easy to clean, and efficient. Couldn't have asked for any better”