Medical Supplies in Redwood City, CA
5 locations found near Redwood City
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Medical Supplies
Medical Supplies
“Excellent products, incredible service! My wife's shoulder surgery was approaching, and I waited until the last minute to check our cold therapy unit (used for a previous surgery). Ugh, I was missing the power cord/transformer, and time was VERY short...a few hours. (My bad!) I called around to get one PRONTO; that included a call to Pacific Medical in RC where we had purchased the unit. Got voicemail, and I left a very brief message. Not long after, we figured a not-as-good substitute for the device, and we headed for the surgery center. When we got home five hours later, the needed cord/transformer was on our front step, and there were two voice messages on our machine. Orlando Lopez at Pacific Medical had contacted us, he had the needed part, and he decided to drop it off on his way home later in the day based on the address on file from the purchase of the original unit! We were astonished at this extraordinary act and delighted to have the needed part. Net: our interactions with this business have been excellent, and yesterday marked a new, unprecedented level of "customer service." Thank you Orlando Lopez and Pacific Medical!!! (BTW, I have already called in to pay the modest invoice--the part only.)”
Medical Supplies
Medical Supplies
Medical Supplies
“Excellent care and service. It was so easy to rent a wheelchair and return it. They even provided parts for me to repair a rollator even though I didn't buy the product from there. Will definitely be coming back for future help.”