We've been with B of the W since they opened in TC, and we have ALWAYS been treated very well by any and all people there. They have helped us through some unscrupulous attempts at getting to our banking information, and they helped us with our HELOC as well. I always feel welcome there and know many of the people there... read full comment
Always helpful and Friendly! Been with them about a year never had a problem. Keep up the good work!
Horrible loan officer. Definitely doesn't understand her job.
We have been customers of Bank of the West for over 25 years and I have never had such poor customer service as I have had at the branch in Tahoe City. I drove up to the window and the teller had such a bad attitude when she found out that I didn't have deposit slips and she told me, "this is absolutely unacceptable!".... read full comment