“Wonderful microscope service!I have utilized McBain Systems for the PM and repair of microscopes at work. The service manager, Bob Waldrop, is absolutely magical with all the microscopes we have (from standard uprights to fully automated systems). Labor, Travel and Parts costs are reasonable (especially compared to similar manufacturer services) and Bob has helped with random things from PMs/repairs to scooping out congealed lubricants in old microscopes and in the installation of parts that we could not figure out how to install on our own. Scheduling is fairly simple but invoicing does experience a few hiccups from time to time (the company would sometimes not register that payment had been made).”
“Really great people. I've been in their shop twice, both times for a very inexpensive item and both times they treated me like royalty giving me all of their time and making sure that I had what I needed with care and compassion. People like this are practically impossible to find in the service industry these days, especially with medical services. I cannot recommend them more highly.”
“Excellent customer service and top of the line products!
We needed a wheelchair for my mom during a vacation. The staff asked asked questions and gave recommendations on which chair would be best. The wheelchair was amazing. My mom kept commenting how comfortable it was. We took her everywhere without any problems. We are so grateful to MedEquip.”