Perhaps they are short of manpower; the queue is long, and the cashier has to prepare beverages as well. We waited for nearly 20 minutes for a drink.By the way, the staff is very polite, friendly, and helpful.
December 2023
Nice atmosphere and great customer service. You can't go wrong with this location.
November 2023
Love the new Starbucks at Universal CityWalk. The place was super busy! The wait to get your drink was approximately 15 minutes. The ambiance is live with lots of laughter and great music to listen to while waiting for your drink.
