Customer service reps can be difficult and the store is very busy, therefore what you're looking for may not be on the shelf when you need it.
May 2022
I visited Home Depot located in Waterbury on May 17, 2022. Everyone was so helpful and nice. I want to especially thank Khari who offered to load my mulch and soil into my car. I never had to ask, he just came over to help. Very nice young gentleman. Trust me, people do notice kindness! Thank you!
May 2021
They are unprofessional and rude! No one should have to wait 30 mins to get some wood cut cause all 3 cutters are loading customers trucks and on the phone! Victor is rude as heck, I had to summon manager twice! There’s never anyone around to help!!!