“Had to do an exchange of a pipe cutter today and no problem. Set the previous one down on the counter, grabed the new one off the shelf and wham bam thank you mam, the transaction was complete. Great local hardware. They really do have what ever you need!! Ace is the Place!!!”
“A bit (1-2$) more expensive than the home Depot in MI but I don't mind it bc it's very local, and the employees are super helpful in items I need to look for or understanding a product. The garden section is smaller than the Cocoa Beach location but each ACE is different in what they offer. Love coming here”
“We have been doing business here for many, many years a while a few of the face have changed, and a few have gotten older, the commitment to customer service at Travis has continued to stand the test of time!”
“I used to use this store for smaller, throw away type items. Drill bits, sanding pads, etc. That has all changed. I have purchased a palm sander, angle grinder, impact driver and drill from them in Hercules brand. They have been used more in the last year than most individuals will ever use them in a LIFETIME. That said, they have ALL performed FLAWLESSLY and shown ZERO signs of stopping anytime soon. This particular store is clean, always stocked and has great staff. Highly recommend. ALSO have an impact drill, 3in. cutoff tool, jig saw and Brad nailer from their Bauer line. Same goes for these tools as well. Wouldn't consider purchasing cordless tools from ANY other brand EVER AGAIN.”
“I work for a competing auto parts store... But, while trying to help my elderly neighbor today, we had to go for a store that was within walking distance as her battery was dead. Gary at NAPA was amazing and helped us get the right battery for a great price. My neighbor was beyond ecstatic and I appreciated the comradery from a fellow auto parts store employee. Thanks again Gary. You are appreciated...”
“This Ace Hardware store is a hidden gem! They offer unique items you won't find at big box stores, making shopping a breeze. The staff's exceptional service adds to the overall pleasant experience. Highly recommend!”
“Angelina & Michael went above and beyond for me today! I was searching for a Halloween decoration in the store. They don’t have Halloween items on the floor yet, but knew they had items in stock waiting to be put out. They searched the store until they found it for me, and got it down off of the shelf. I am so appreciative of them for going above and beyond!! Great customer service.”
“TRACEY AND ASHLEY & Rob the driver WOW! Every single order the past YEAR, Has been on time and the correct delivery, The most recent I needed extra treated lumber for a seawall, Expected to take a week, Tracey made it happen in less than TWO days! Two years ago, Ashley's dad, Ran the MI spot, I ran out of money and he took it upon himself to get me the material so I could finish and pay later, I was 21 and just starting and Jesse supported me, I barely knew him. Now Ashley and Tracey doing their thing there running it, The greatness was most definitely passed down. If you need a new lumber distributor, Decks and docks Merrit island is the best you are going to get, from service to material quality and on time delivery, Its always ON POINT. As a young contractor that means everything and they have my business for life. They treated me the same as the big shot buyers when I wasn't and now they have my business and loyalty for life. GO D&D!”
“I took my dog in to shower her and it was super clean and all that’s needed to wash her was there from shampoo, conditioner, brushes and even towels it was a great experience for me and the dog.”
“Running a local landscaping business means having supplier partners you can depend on, and Ace Hardware on Merritt Island is top-notch. From keeping our crew stocked with quality hardware supplies to offering helpful advice when we need a fast solution, they keep our business moving forward every single day. It’s always a pleasure supporting another great Brevard County business that truly cares about serving the local community. If you need reliable gear and friendly, knowledgeable service, this is the place to go.”
“Rockledge Winsupply has always been reliable, from everyday stock items to special orders. I can always count on Ron and his great group of employees (office and warehouse) to make sure my day runs smooth and my customers are happy.”
“Nice clean store. Great selection. Has a little bit of everything. All big brand names, not Chinese knockoffs. Ample parking, easy in and out off stadium parkway.”
“Great variety of all types of plants, trees, shrubs, decorative plants, plants for gifts, lots of beautiful and unique arrangements for gifting, lots of pavers, lots of pots, all kinds of fertilizers and mulch, all types of garden stuff that you can think of, landscape fabric, just everything to do with gardening and lawns, and there are people to help you load things into your car. You could spend hours looking at all the plants and stuff for your lawn and garden.”
“I would like to recognize Logan in the Truck & Tool Rental department for the outstanding customer service he provided. I came in after an extremely stressful and overwhelming couple of days, and Logan immediately treated me with patience, kindness, empathy, and respect. Rather than simply handling the transaction and sending me on my way, he took the time to listen, understand my situation, explore my options, and do everything he could to help. His genuine compassion and willingness to go above and beyond made an enormous difference during a moment when I was already feeling incredibly overwhelmed. Because of Logan, an experience that had been very difficult and stressful ended on a positive note. I walked away feeling relieved, grateful, and genuinely appreciative of the way I had been treated. Exceptional customer service is about more than simply doing the job—it is also about how you make people feel while you are helping them. Logan absolutely demonstrated that. Home Depot is fortunate to have an employee who represents the company with such professionalism, compassion, and care. Thank you, Logan, for taking the extra time to help me and for treating me with such kindness. It meant more than you probably realized.”
“Diana in returns was fantastic help me get my new lawn mower at discount.she went above and beyond to help out. The manager was great and helpful getting everything done. Thanks”
“Staff are always friendly and helpful. They have a large variety of lawn and garden flowers, shrubs, trees, as well as all the tools and supplies you'll need to get your yard in shape and looking beautiful”
“Larger store pretty well stocked. Friendly and helpful staff. Cashier was good could ever joke. I guess Christmas day is when all specials are. LOL Keep up the good work”
“Huge shoutout to Brian in the Paint Department! He went above and beyond to make sure I got the exact paint color I was looking for. He took the time to carefully match and adjust the color until it was perfect, never making me feel rushed. Brian was friendly, knowledgeable, and genuinely cared about helping me get the right result for my project. Outstanding customer service and a great example of what keeps customers coming back. Thank you, Brian”
“Kyle was right on task and even got to be smarter than us and wasn't a jack wagon about it!! We would have been disappointed if we were on our own! Thanks Kyle!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.