Even though they are very busy they they took the time to diagnose and repair a difficult problem. it took some time , but my bike is working properly again.
November 2023
Always find their people know their stuff and are very professional. I bought my trek when I lived in PA but I get everything bike related here plus all my maintenance.
February 2023
I was out riding my e-bike with friends and had a flat rear tire. I stopped in to Trek, figuring I would be without my bike for at least a week but John had me back out on my bike in 15 min!! He even took the time to teach me to change my own tire. I would highly recommend this Trek store for their outstanding service.
