Solano Cycle of Jacksonville has received mixed reviews, but the current management and staff are praised for their excellent service and knowledge. The friendly and helpful staff, including Mike, Mr. Boston Mechanic, Amanda, Craig, Dre, Nina, and Lorena, have been commended for their expertise in scooter repairs, sales, and customer service. Customers have had a great experience at the shop, with one reviewer noting the staff's non-pushy approach and willingness to refer them to another location to test a rental scooter. The mechanics are described as knowledgeable, and the shop is said to have a wide selection of new scooters available. However, the shop's service has not always been consistent, with one customer reporting a poor and cold experience during a previous visit. Despite this, the current management and staff have been praised for turning the business around and providing a positive customer experience.
