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October 2023
In store service is perfect but online customer service takes forever. Order status not always exact they will say “preparing order” while the item has shipped. But at the end you will get your item
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August 2023
The two individuals at the counter were friendly, helpful, and made our instrument repair process easy.
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May 2023
I took my flute in to get a key repaired. They quoted me a price, and I left the glue with them. After a couple of weeks, b they came back suggesting that I repad the whole flute for $400++. After some arguing and wasting my time, they agreed to the original quote and repaired it.