the manager is lovely, I forget her name but she's so friendly and helpful, even when I have no clue what I'm doing.
March 2023
Not family friendly. Been banking 4 yrs here. Single dad of 3 teens and can’t deposit their paychecks through me. Need their own ID and account. At 15? Lol. Plenty of money in my account to cover them also. Rude about it too. ??♂️??. Closed and off to my other bank
August 2021
Terrible Customer Service . There is a reason why they are rated 2 stars. Lets start with the rude "branch leader" Melanie Miller who clearly discriminates against customers. Melanie, you are the sole reason we not bank with bb&t. POOR customer service.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.