Customer service was horrible. They messed up my order twice. Food was meh ? restaurant was
February 2024
THERE IS NO POLLO TROPICAL q where google maps says. When you input the address manually not typing pollo tropical it takes you to the actual, physical location.
February 2024
STAY AWAY THEY ARE SUPER FILTHY. I FOUND HAIR IN MY MEAL TODAY THE MANAGER REFUSED TO REIMBURSE ME WHEN I REFUSED TO EAT FOOD WITH HAIR. THEY ARE NOW WORSE THAN A TOILET IN MY OPINION. Stay away do not eat at any Pollo Tropical. No proper sanitation.