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February 2020
Once arriving in Los Angeles the shuttle took us straight to Hertz. The professionalism of the staff was IMPECCABLE!! In the wake of Kobe Bryant's passing the counter staff had on his number Jersey & there were purple & gold balloons tied on the posts?it was emotionally beautiful??????
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January 2020
Great experience. Booked online, facility is easy to get to with the free skytrain from the airport, which is just a short train ride away. Easy to navigate with all the signs. Pick up was quick and customer service was great at the counter. Our rental was clean and ready to go. Easy and quick process.
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January 2020
Cancelled reservation before pick-up and they can't seem to close it out in their system so I get a charge on my card every day. Seems like an unauthorized use of my credit card, which is very bad.
