OMG!!! 24 mins in the drive thru to make a payment on my credit card...I was 1 of 2 cars in the drive thru!!!
July 2023
True Truist bank fashion- extremely slow and zero customer service. Please do not ring our line anymore about your VIP programs when you can't even provide basic courtesy in your branches! There has to be better options!
July 2023
Haniyyah is truly awesome! She helped me out so much! I’m truly grateful that I walked in and she was there to help! She is amazing! You need any financial assistance talk to her! She was the kindest person!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.