Life Insurance in Addison, IL

“Excellent customer service! Especially when I needed it the most.Daisy is a hardworking point of contact. When I was trying to buy a new car she helped me prepare in getting insured. Her knowledge and true value in her customer’s needs and wants was really what cemented me in choosing State Farm. She would go above and beyond; worked around my busy schedule to answer my many questions and concerns. Very satisfied with the way she was attentive and respectful. It’s so hard nowadays to find people like this with strong work ethics. (Should have left a review back in July)The true moment where she continued to lend a helping hand was November - January. I had to get my windshield replaced. She helped me find the right channels to file a claim set an appointment and get it fixed. Wish this was the end of it and although the windshield was replaced. The shop broke a bracket within the molding plastic piece of the windshield frame. The auto glass now shop was a nightmare. Giving me the go around. Daisy did not leave me fend for myself. When I say she went above and beyond. She did just exactly that! She was on three way calls, called the shop on multiple occasions, talked with shop’s upper management, she was constantly communicating with Luis. The shop after multiple attempts to get car issue resolved, last straw was yesterday for me. I had called to set an appt @ 4:30pm and I was at the shop at 4:28. The shop was closed. I documented everything and took pictures. Both Daisy and Luis escalated the issue to shop’s upper management. Today January 9th, a technician was sent to go to where I was located to get it fixed. It finally got fixed. I am happy. More than anything though, the fact that I never felt abandoned. I had a good support system. I feel very grateful. I don’t think I’ll be able to thank them enough. I have trust that in the bigger situations that might present themselves they will be there 100% every step of the way. I recommend, if anyone is looking for car and life insurance to sign up through Daisy and Luis. I am confident that you will feel like I felt…like I was really protected.”

“Gary and his team have always been helpful with my insurance inquiries and/or policy changes, especially getting the best rates and coverage. I've been his client for almost 30 years.”

“Whenever I have had a need to contact your office, every represenative-agent, is always courteous and professional. I am a senior, and each and every represenative has Always taken the time to answer my questions, no matter how often or different ways I may ask it. They always take the time to explain things and don't conclude their explanations- conversations until they are Sure that I understand. I have Never been made to feel that I am just a number or part of a quota they have to meet. I would like to Commend the last agent -represenative I spoke to , recently, Joe B., as a prime example as to why I am still with Allstate 35+ years.”

“I have owned insurance with Frank (retired) and now his son, Jim Provinzino for 33 years. I have found both to be affable, approachable and very helpful. Jim goes above and beyond to satisfy his clients. Highly recommended.”

“I have been with Magnum insurance now for many months and I have never received anything but the very BEST of service. Their staff is always friendly and willing to go the extra mile to help with whatever my needs are. I would not change from this company for anything. Great Job Magnum”

“My agent, Leticia Herrera, is the BEST! She's professional and a pleasure to deal with. You always have the answers for me and it is quick to respond to my emails and phone calls. Leticia has always taken great care of all our needs. She has always been honest, fair and very timely with each policy request. She helped us bundle our car and home insurance together to save a ton of money. I highly recommend this agency for any insurance policy you may need.My agent, Leticia Herrera, is the BEST! She is professional and a pleasure to deal with. He always has the answers for me and responds quickly to my emails and phone calls. Leticia has always taken great care of all our needs. She has always been honest, fair and very timely with every policy request. She helped us bundle our auto and home insurance to save a ton of money. I recommend this agency for any insurance policy you may need.”

“I have been with James E Towns since 2006. I have been very happy with the excellent service that I have received from everyone oftheir professional and courteous staff.I have an Automobile policy that is custom made for me at a price I can afford..I highly recommend this agency. Thank you Allstate! Natalie W. Meyer”