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December 2023
Very clean and looked warm and home-like. Nicely decorated for the holidays. However the receptionist could be a little more warm and friendlier. Also did not look like staff was around during my visit. My uncle seemed uncomfortable. we heard he had fallen previously and no one was immediately available to assist him then.
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December 2023
Front desk doesn’t greet you. Social worker doesn’t get back to you. They dont read medical records when receiving a new patient and as a result they didn’t know my uncle was diabetic. He has been there 34 days and already has a bedsore. So ready to move him.
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November 2023
Unbelievably good service at fairmont. The staff and administrators are all friendly, kind and take well to feedback. The nurses are wonderful and extremely helpful. They go above and beyond. The CNAs are also very hard working.