I love Potbelly but the sandwiches supposed to be toasted and warm. Once I receive it, they're not warm at all. Fix that!
December 2023
I’ve come here a few times since the remodeled. I feel like it lacks the charm that it once had. Everything feels so cold. Loved the old style where you saw them working on your sandwich.
September 2023
Train your employees to say"Hi" and "May I help you?" As opposed to blank, irritated stares. Oh and "thank you." Goes a long way. That is all.
