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“Great place to bank. Easy transactions. Something seems amiss, they freeze your account till the situation is straightened out. Always friendly. Love the people and the bank.”
“This is my first time with US bank (I switched over to my boyfriend's account). Terry was wonderful! She was thorough, knowledgeable, and easy to work with. Everyone there was very nice! I'm looking forward to working with them. Not to mention, they have a lot more locations than my last bank which is very convenient for me.”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
“Went in today and was amazed at the courteous and competent staff we encountered. At the front lobby we were greeted by a very helpful young girl who directed us to Eric (a BMO Retail Relationship Banker) who proceeded to help us with wire transfers. I can’t recommend this guy high enough. He was polite, diligent and professional. BMO Harris is lucky to have a guy like him because he represents their bank so well! Thank you Eric!”
“I was in a pinch and needed a loan. Matthew took the time to go over all of my options, and made the process nice and smooth. I believe the process took at most 15 minutes to complete.
If you ever need a loan and are considering Advia, I highly suggest you speak with Matthew. You won’t regret it.”
“Alexis Gamboa was a great help during a very long session assisting me with several
tasks. She, and others there, are always polite, kind and helpful!!!”
“We worked with Eric for the past few month and we couldn't be more pleased! Eric worked very hard for us and was able to get us into an appropriate loan that fits our needs. We found our dream home and he made the process super easy. His availability for questions made the process understandable.”
“Best banking experience, they are always friendly and willing to go above and beyond. Love this bank, I would never go back to chase or any other bank. Small town banking where everyone knows your name and customer service that handles everything to the tee. Plus their mobile app is great.”
“David Pitts did a great job explaining stuff to someone who has never gone in a bank by themselves (me) and helped explain credit and transfer my checking to a new account. Thanks David!”
“Genoa City State Bank of the Lakes has got to be the friendliest bank in the area. The service is quick and efficient, the tellers are all very sweet and personable. I’d highly recommend walking in next time you’re looking for a new bank. 5 stars is a no brainier!”
“Jocelyn Frank is the an amazing relationship banker! I’ve never had such a wonderful experience, she made my trip to Chase one I won’t forget! I would highly recommend this branch and Jocelyn for any of your banking needs!”
“This is a great place to visit in person. The bankers/tellers are so helpful and nice. Carolina and Diane are so customer orientated. Thank you so much for caring for your customers. Its great to still have real in person customer service!”
“I was at the bank to make a withdrawal. I was greeted & waited on by a friendly banking professional. US Bank has a knack for hiring good people.
I've been banking here for 20 some years. There have been a lot of changes the last 20 years. Like them or not, I've rolled with them. US Bank has been right on top of these changes.”
“The branch manager of the Lake Geneva office, Ashley, truly delivers on all aspects of care and service. Ashley was quick and willingly eager to go above and beyond to assist me during a time of need. Ashley is amongst the most compassionate and helpful associates I’ve dealt with at PNC. Ashley is a true leader and I feel any of her immediate peers should take a lesson out of her book! She is incredible! I would highly recommend the Lake Geneva branch for all of your banking needs. Ashley is fantastic and will ensure your needs are met and taken care of!”
Closed
1382 US-12, Fox Lake
Banks
“We had an awesome experience with Jay. Her level of customer service was outstanding. This was our first visit to this branch and we will visit it again for sure.”
“I have been banking here since 1998- if you ever have an issue with your accounts stop in and see the staff here, over 60 years combined banking experience, they are solutions based banking with a personal touch!”
“I have been a customer for over 25 years.The most friendly, helpful and efficient bank Ive ever dealt with. They have been there for me for business and personal activity.”
“I have PNC bank and this is by far the best location I've ever been too. In fact all other PNC locations I've been to have not been very good. This location has the qualities a bank should have, nothing less.”
“I had to go t0 the nearest Chase Bank location which was 30 minutes from my house due to an online issue that customer service was not helping with. I had low expectations after working with customer service over the phone. I was beyond pleasantly surprised working with Marisa at the Lake Geneva location today. She listened, took time to work through the problems I was having with the account and am happy to say she is the reason Chase has a new member today. Thank you.”
“After having issues with the transfer of banks and an out dated account I was ready to find a new bank but went to my local branch and Alyssa was more than helpful in getting it resolved, restoring my faith in ONB.”
“Josefina Broglin best banker i ever hadAbsolutely brilliant work, every time when i come with my question she explain and repaire my issue perfectly and very fast! Thank you Josefine!!!”
“Ive never had bad luck with Morton grove bank/then Harris/then BMO Harris. I've been with them at least 40 years, going back to Morton Grove. I have never had bad luck with them. So sorry to hear some people have.”
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“The customer relations people at the bank in Spring Grove were pleasant, patient and very helpful straightening out my debt card issues. SBOTL is a big bank with small town service.”