I had a 9 AM appointment for a 30,000 mile check up. After waiting for two hours I told them I needed to leave only to find out they had not even started working on my car. Absolutely unacceptable.
September 2023
Had my son's car towed there and it must have been fun for them getting it into a bay to repair. Sami's service was top notch, though, so no complications from me. Glad they got the car running again and better per my son. Would highly recommend them.
September 2023
Paper said complete synthetic oil change for $39.95 NOPE!!! $19.95 shop supplies charge. So beware Bill Estes Toyota is not upfront and honest. We even showed the flyer and the tech never said anything. Not going there anymore!