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June 2023
Pre booked a truck rental, went all the way in the day of and was told there wasn’t any trucks available due to them needing to be serviced or rented already… The next following day my card was charged $75 for a truck I never rented! Terrible service don’t waste your time dealing with this location
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April 2023
I rented a 12 passenger van 11/30/22 for the week of March 25th. Went in to get it and they had cancelled it. Called customer service and they told me you are not guaranteed a vehicle. Have a good day and hung up. I will never do business with Budget again if they don't care anymore about their customers then that.
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July 2021
Been trying to reach someone in the office all day and no answer. The last time I did reach someone, the girl who answered the phone was rude. Moving on to a different company.