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“I’m beyond impressed with this shop! The work on my Sienna was absolutely top-notch, and the communication throughout the entire process was excellent. Pat and the crew didn’t just repair my vehicle beautifully — they went above and beyond with extra detailing touches that made such a difference. When I picked it up, my van honestly felt brand new again. Exceptional workmanship and customer service from start to finish. Highly recommend!”
“10/10 would recommend. I've taken two vehicles there now and they were able to fix the problem when other shops couldn't and at a very reasonable price. I live in Waterloo and all day every day will drive all of my vehicles there to get fixed!!”
“Quick overnight stay in Urbana, noticed tire damage went to Albert Auto without appointment late afternoon. With full schedule they still checked my damage, ordered new tire and set me up with appointment to put it on following morning. Gave me service as if I were family !!”
“Black Widow Diesel has been handling all the maintenance on our diesel trucks, and they do an amazing job every time. Their work is reliable, thorough, and fairly priced. It’s great to have a shop we can trust to keep our trucks running strong. Highly recommend!”
“Steenson and daughter did a great job replacing the valve stems on our 5th wheel RV. They were able to get the tires serviced in a timely manner and at a very reasonable rate. Highly recommend.”
“I give Urbana Motors, Inc. a 10+ for their friendly and caring staff!! Although we didn’t purchase our vehicle from Urbana Motors, Inc., I have to give a review on the great Samaritans that work there. My husband and I found ourselves stranded at the Casey’s across from Urbana Motors, Inc. Long story short, we had just purchased a new vehicle and were on our way home after dark, when the car started vibrating like crazy. We pulled off the Sunset St. exit and hobbled the car to Casey’s. We called roadside assistance and while waiting for a return call, a truck pulled up beside us and the couple got out and asked about our car. My husband mentioned the lug nuts were loose on one of the wheels, so they came over to look. Turns out the very nice lady, manages Urbana Motors, Inc. She called one of their mechanics who had us take the car to their shop, checked all for wheels, and tightened the lug nuts so we could get back on the road. They did all of this after hours and would not accept anything in return other than insisting we text them when we got home so they knew we made it safely. I cannot thank Chandra and her mechanic enough!! WOW!!!”
“I simply cannot recommend Brian & Son Truck and Auto highly enough. If you are looking for top-tier service and mechanics who genuinely care, look no further. I trust them completely with all 5 of my family's vehicles, from routine maintenance to major repairs, and they have never once let us down.
The quality of work is matched only by the integrity of the owner Brian. Specifically, Steve and Justin are truly the best mechanics there are. They are incredibly Trustworthy, consistently Honest, and their advice is always Genuine. They take the time to explain every detail, ensuring you understand the work being done without ever pressuring you into unnecessary services.
It's rare to find a repair shop where you feel this level of confidence and respect. Knowing my family's transportation is in the hands of Steve and Justin gives me complete peace of mind. Brian & Son Truck and Auto is a model for how a service business should be run!”
“This local business is fantastic! They’re transparent about their pricing and provide fast service. I have three vehicles that I take to them for all their service needs.”
“Impossible to get ahold of...phone just rings and rings. I'm more than happy to change this review. Just call me back. I bought a truck from you and need the title! ****They did reach out***waiting on results! *******I did receive my title. Thank you!”
“These guys are absolutely the best in the area and the price is right! My family comes here everytime there is an issue with any of our vehicles. I will most definitely be longtime customer!”
“My experience with Mark Freme was great. I came in on a Saturday still thinking on and vehicle and he let me test drive on a great route, answered all my questions and was cooperative the whole time. I ended up coming in and buying that vehicle 3 days later after thinking it over.”
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“This place is where it's at in Walker. This place hasn't changed a bit in 25 years, except Ed has gotten older, and become the most knowledgeable guy in town. Ask them about their amazing Muhamba Tires. Stop in and see the original "Eddie Bauer". If he doesn't have your answer no one does!”