The customer service center was remarkably helpful and supportive in my product services. The staff working the customer service of Sam and her team really made it an excellent visit.
May 2022
We came in looking to explore some flooring options for our new home. One of the workers, Margaret was quick to help us and walked us through the process step by step in order to be sure we were set with an option we both liked. Very good experience and very good customer service.
June 2021
Don't pretend to want to follow suit with your own 11% rebate, if there is no way to get it approved. I looked at the excluded SKU list, and there are over 1300 PAGES of excluded SKUs. Employees tell you there is a rebate, but then you get denied. Doesn't make for a happy customer.
