Medical Labs in Frankfort, KY

“Access ramp from parking lot was frightful. To get to a better ramp it was necessary to walk / roll in the driveway. Window to register was at standing height for a "standard" person. Nice receptionist was also the tech.”

“I never thought that after leaving Michigan and my family doctor of 20 years that I would ever find another office that I would love and feel comfortable with. I had made an appointment on the recommendation of a friend, at the West side office. I was skeptical and not expecting much as my previous doctor in Frankfort was nothing to write home about. First thing that impressed me was that I was able to get an appointment quickly as a new patient, my former office took over 3 months to get in. I did not know any of the providers so they scheduled me with Virginia Morris, a nurse practitioner. Check in is quite efficient as they use individual tablets to gather your information. The waiting area is quite clean and bright, the office staff friendly. I was very nervous as I was experiencing some pretty horrible issues due to leaving a pain management office. Virginia's nurse Brittany came in the room and took all my information, she was so pleasant and made me feel right at ease. When Virginia came in I immediately knew I was going to like her. She listened to everything I described and never once judged me, even though she had just met me. She immediately did what she could in her power to help me, which in today's day and age is not easy. She ran some blood work, etc and made some recommendations. I had not been feeling good for over 10 months and my previous doctor never bothered to look into what was causing it. She immediately checked for diabetes and it came back that I was diabetic with a very high A1C level. After a few days being on medication I already started feeling better. She is so thorough and explains everything, never wanting you to have any unanswered questions. She has a sweet and gentle personality that immediately makes you feel at ease, I just love her. She has gotten me on track and I am doing well. She even was able to refer me to a proper pain management office that could help with my chronic pain. I also love their phlebotomist, he is so good, I never feel anything when he draws blood. The only negative is they are very strict on their billing practices and do not work with you if you do not have your copay, it's like it's more about money than the patient, but this has nothing to do with her at all. I just keep a close tab on my charges and don't let anything slip thru.”