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“Had some tricky spring bars to swap my watch band. Took it here and after the nice gentleman swapped my bands and got me setup, he tried to charge me nothing. Wanted to do it for FREE! We basically settled on $5 but I had to make him take it. Definitely will be back! Thank you!!!”
“A couple of years ago I had been searching for a specific look of ring. I found the absolute perfect one! It was more expensive than I was willing to spend on myself for just a desired piece. So I resigned myself to never being able to own this glorious creation.
When my now Husband proposed, he knew that I’d want to choose my own ring as I have a certain aesthetic for jewelry. Fortunately, I remembered the name of the jeweler.
I immediately called Seng Jewelers where I’d found my dream ring during an internet search and surprisingly it was still there!
They placed it in the safe and we drove 5 hours to the store to purchase it.
Luckily, the designer of this exquisite piece was working that day so we got to hear the story of his inspiration for the piece. His vision is amazing and he was so charming to work with.
It’s a lovely store and there were so many beautiful items.
After having my ring sized, we headed out for the 5 hour drive home.
My ring is absolutely as gorgeous as I knew it would be. It is one of a kind and I’ll never have to see anything like it on anyone else! The quality is fantastic and the staff at this family owned business were some of the nicest and knowledgeable people in the craft.
I can not thank the people at Seng Jewelers enough for making my dream come true!”
“Just wanted to add to the reviews about what a wonderful place this is! I remember going here decades ago as a kid with my mother, we went back today and had a wonderful experience. Great customer service, very kind and thoughtful and knowledgeable. Great prices and selection too. A very special business and I’m so glad they’re still here!”
“I had a fabulous experience! Service was second to none. Micah was terribly patient and such a joy to work with. Even worked with me on the price. I received a beautiful watch at a great price!! I would highly recommend this store and definitely go see Micah. A truly wonderful salesperson and a lovely human being!😊”
“WOW! I am extremely happy with this repair. If I could give this company more stars, I would. I returned a couple times with my daughter who loves/collects watches and they treated her so well! I’m very grateful for the people at this company for repairing an old family heirloom and being so hospitable to us!”
“I received excellent customer service at Genesis Diamonds, Louisville, Kentucky location. I had a deep concern with my 25th year anniversary wedding set my husband surprised me with and the Vice President, Eddie Admony, was extremely understanding and responded right away then referred me to Brandon, the General Manager, and he very eloquently, guided me through my concern and need above and beyond my expectation. Brandon even shared my concern with Boaz Ramon, CEO. All the staff worked as an efficient team. My concern was very timely addressed and resolved to my 100% total satisfaction. I am extremely happy. My 25th anniversary wedding set is absolutely stunning and I love wearing it every single day! I wish to thank this entire team for their tremendous efforts and work. ⭐️⭐️⭐️⭐️⭐️”
“I cannot say enough great things about gumer and co! The staff is SO friendly and so knowledgeable. From the moment we walked in, they treated us with such kindness and hospitality. Throughout the ring selection process, they were so informative and helpful. I would recommend Gumers and Co to anyone!”
“I have never delt with nicer people anywhere as the ones you will find at Staples Jewelry. I have delt primarily with "Jake" and I couldn't have asked for a more pleasant experience. I have made purchases (their selection is very extensive and priced very competitively), as well as sold Gold and Sterling Silver items at the spot price for the day. Everyone greets you with a smiling face and when you leave, you feel like your business has been appreciated by the owners as well as the staff. I would never dream of going elsewhere for my jewelry needs.”
“Jammi and Cassi have great work ethic! They were very kind and helpful. We had a repair and made two purchases. They made the entire process easy. I would recommend both for all your jewelry needs!”
“Jackie helped me with my wedding band and now we are back for our 2nd visit with her to help my childhood friend find her ring. Our first visit was back in November and both times Jackie was super welcoming and friendly. Her service goes above and beyond, as an anxious person, she is very thorough in explaining the different shapes, the settings and the different metals. She keeps us focused on the topic with being indecisive. I’m sure everyone is good at their job but Jackie is my go to girl. It’s always a blast when we come in and I recommend EVERYONE to come get my girl Jackie with their jewelry needs.”
“I wasn't able to find anything today, but have in the past. The store has been neat and clean every time I've been there. Deal's can be found, but you do need to know prices to know if it's really a deal.”
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“THE BEST EXPERIENCE!!! Was in dire need of repair as my engagement ring stone was loose and rattling in the bezel setting. They were super friendly and communicated well, and managed to have my ring fixed in 2 days (including polishing it to look brand new!) for a great price. Will go nowhere else for my jewelry needs after this!!!”