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“Warm and inviting. The person at the entrance who assisted me was pleasant. The person whi I did my transaction with (Cynthia) has assisted me on two previous occasions and each time was pleasant and made me feel very comfortable. She is was very acknowledgeable. (I actually came to this location because of her (Cynthia). I also checked to see that she was there before signing in. 🙂).
This location has an atmosphere that is welcoming and not total business and hurried. I will continue to choose Neighbors on Howell regardless of the distance from me because it is neighborly😊”
“This credit union has amazing customer service. Handling financial matters always feels like dealing with family. I’ve been a member for over 20 years. They’ve helped me (and my mom) purchase two cars as well as other banking needs. I love STPFCU!”
“Campus federal is one of the best banks I’ve ever banked with and I highly recommend banking with them for all your banking needs. Btw “Chad Schell” is the best.”
“I would like to recognize the outstanding customer service provided by the Samantha at the O'Neal Branch. Throughout my experience, she consistently exceeded expectations by demonstrating professionalism, patience, and a genuine commitment to helping customers.
She took the time to thoroughly address my questions, provided clear explanations, and ensured that all of my needs were met in a timely manner. Her willingness to go above and beyond to resolve issues and provide assistance made the entire process smooth and stress-free.
I greatly appreciate her assistance and believe she deserves recognition for their outstanding performance.”
“I’ve been with the DOCCU for years and I love the staff in Jackson and Baton Rouge very respectful and helpful in every way possible. There is nothing anyone can say bad about them at any point. I recommend them to anyone that can join and be a part of their team. Thank you DOCCU staff you are appreciated.
PS
Adding to this post I would like to give thanks to a lady that handles your card issues Miss Tiffany most patient person I’ve ever spoken to and it’s really appreciated. Whomever had this lady did a wonderful job words Cannot express her patience, job well done, and always looking forward to being a member of the Department of correction credit Union”
“Let me start off with this, I notice a lot of complaints about Eaton Group, we are all adults and we understand that if we do not pay our bills it will be turned over to a Collection Agency. Eaton Group is doing there job to collect just like everyone complaining is doing there job for an income.So that being said, I have been paying a large debt for over a year and i am now close to the end of my payment arrangements they so kindly worked out for me and my budget, my credit score has gone up due to always being on time with my payments, I have on my credit excellent history n paying my bills.I have had a lot of hardship with my home being damaged by hurricanes or medical issues, and I simple picked up the phone and called Brandy Holloway who handlings my account and she ALWAYS works with me when I could not make my payment. I absolutely give EATON GROUP FIVE PLUS STARS AND RATE THEM AS EXCELLENT. It doesn’t take much to call them let them know you are n a hardship and they will work with you. So complaining and whining it only looks bad on your part because it basically shows how you do not mind spending the money on your credit cards but when it comes to paying you simply just do not pay your bills, and Eaton Group is doing there job to collect for the company you decided you would not pay your debt. I have been having an account with them for along time and NEVER NOT 1 TIME DID THEY HARASS ME FOR PAYMENT. I have a lot of respect for them and Brandy Holloway has always returned my calls and has only had empathy and respect for me when I had to lower my payment or miss a payment they helped me with my credit scores and have always shown empathy for me n my case with them. Yes i got behind on a credit card due to hardship so the credit card company hired Eaton Group to collect for them, so don’t throw stones at a company doing there job. So always be KIND SHOW RESPECT AND STOP COMPLAINING ABOUT EATON GROUP WHEN BASICALLY IT IS ONLY YOUR FAULT.JW”
“Friendly Atmosphere. Courteous customer service and one is treated with dignity and respect. Even with my lack of computer background I was still able to pull through in getting things done. Everyone was willing to help. Thanks Neighbors!”
“Chanelle was great. She was very helpful. She helped me open an account for my 14 year old son. I refer everyone to Pelican because they are good for the people.”
“They open a account for me never went check what account they offer me have to
Go see if that what I want cause I plan on financing my truck to the bank I bank with knew to Baton Rouge home sick bad so trying to see how they treat customer out here”
“Tammara Costley has been an extraordinary source of guidance and support for both me and my family. Her knowledge, patience, and genuine care have made a meaningful difference in our lives. Most recently, she worked closely with me to develop a thoughtful and realistic plan to budget more effectively and bring structure to my finances.
What truly set this experience apart was not just the practical tools she provided, but the way she helped me shift my perspective. Tammara introduced a new way of thinking about money that brought clarity, confidence, and a sense of control where there had previously been stress and uncertainty. As a result, my stress level has significantly decreased, and I now feel better equipped to make sound financial decisions for the future.
Tammara approaches her work with professionalism, compassion, and a deep understanding of her clients’ needs. She is a tremendous asset, and I am sincerely grateful for the positive impact she has had on my life. I wanted to take the time to share my experience so others know exactly who to turn to when seeking trustworthy and effective financial guidance.”
“Love the staff always have a great service very pleasant and helpful. Been with them over 17 years. Scenic Highway is my go to location the are greatttttttt 😁”
“Simple straightforward process to become a member. The banker who helped me was super friendly and personal. I especially liked that they print the debit card same day.”
“I just had to give major props to Miss Kiara Jackson! Today was by far the best customer service I’ve EVER experienced at any Eagle Credit Union location. I opened a checking account and Miss Jackson made the process as easy as possible and she was extremely helpful. If you want to experience Grade A customer service, please use the Eagle Credit Union located on College Dr. Everyone was so friendly and welcoming!”
“Ms Stacey was an amazing help getting my ‘junior’ account set up. I’m excited for this new journey i’m on having more responsibility. I’m glad my parents trust me and ms stacey enough to start this new adventure.”
“I love the credit union, fantastic customer service. My ladies in drive through are the best. Their fraud alert system is great. Overall I’ve never had any problems with them they always come through for me ❤️❤️❤️❤️❤️”
“Neighbor employee federal credit union is the most professional bank I have EVER dealt with on both business and personal accounts
I personally work with Tiffanie Davis”
“Mrs Rachael Raschke is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Rachael Raschke by a friend who advise me to invest into her bitcoin trading and now my life has really change.”
“This is absolutely the best credit union in the US. I have been a member of a few and I’m still a member of two. I primarily use Elia’s because everyone there works efficiently and is very helpful plus I’ve known them for a very long time”
“I am a new member at EFCU but I feel like I've been here for years. Professional, informative, and quick to offer great service. I've already referred a family remember to the Shenandoah branch.”
“I have been a member for over sixteen years and I am very happy with Breco Federal Credit Union. You can apply for a loan online on the weekend and first thing Monday morning you will receive a call and/or email. The customer service is spectacular.”
“Kelly N. has helped me several times with various account needs; most recently with a Fiduciary account that was a little challenging. She was thorough, patient, and pleasant as she always is.”
“I would like to say my experience has been top notch. I’m not sure what location Chandler Martin works at but she is phenomenal!! I needed an auto loan and for my first time ever pulling out a loan she helped me every step of the way. She answered all my questions without hesitation and was very professional from beginning to end. She has been nothing short of amazing. If anyone were to ask me about an auto loan I would refer campus federal and most importantly Chandler Martin! Thanks for the experience Mrs. Chandler! - Owen”
“Top service every time I stop by this branch. The manager Kiara Jones makes it her business to acknowledge every one that enters the branch with smile. I drive across town to come to Siegen branch .”
“I use this credit union as a co-op, as my credit union is in California. My experience has been positive across the board. Being open on Saturday is a plus because I live in WBR and that bridge stays packed during the week. Customer service is excellent!! Thank you for accommodating!!”
“Mrs Nancy Manix is always so very kind and I bugHer every month to pay on my account when I can’t get through on the phone I’m so glad she is there with outWe would be lost! Thanks to her for always taking care of us that’s why we stay with Jefferson financial..”
“Justin Primeaux was helping me replace my compromised CFCU credit card on Thursday, June 11, 2026, while he was temporarily working at the Perkins Road Headquarters. Mr. Primeaux is a perfect delight to work with. He was cordial, efficient, personable, and a perfect example of what customer service should be. CFCU should be very proud of this employee.”
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“Katherine was a breath of fresh air. The morning I arrived with so many questions and she calmly sat me down and walked me through my options. She helped me to open my accounts, informed me of all the options available to me and my girls, and informed me of the credit counseling services they provide to members. My experience was smooth and productive. Thank you so much!!”