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May 2021
Budget truck needs to stop using this company!! I was supposed to pick up my truck at 9 am today but AJ was not there. At 12:15 he texted me saying I should find another location. I am baffled at how unprofessional this was. I never got the truck I paid for and customer service was also incompetent. Absolute trash.
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July 2020
Yeah, this place sucks. AJ is neglectful, impolite and irresponsible. Blew off my truck reservation and then hung up on me, left me without a truck in the middle of a huge move. Garbage. Avoid.
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February 2020
Your company isn’t worth the 1 star they made me give you. Had a reservation to pick up a rental truck at 8am. It is now 12 noon and no one has showed up at the office. I have called budget numerous times to complain. I hope a tornado comes through and destroys only your property ?