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August 2023
Worst bank in the world. Three attempts to try to speak to someone. All three attempts got disconnected after waiting over 15 minutes. On 4th attempt tried the option where you enter your number and they call you back. No call back received. Hey Google, when will zero stars be an option.
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July 2023
Only one 24-hour ATM machine available in the whole city which is not available because the ATM machine can't be accessed 24 hours. Why is it so hard for a credit union to have 24-hour ATM. Crazy
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June 2023
Horrible customer service. I called on Friday in regards to my account and was told it would be resolved it’s currently Tuesday and still nothing. I’ve been on hold for over 3 hours!!! If I could give zero stars I would. DO NOT PATRONIZE OR USE THIS BANK FOR YOUR BANKING NEEDS. There are better credit unions available.
