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10AM - 4:30PM
429 Washington St, Boston
Watches
“Could not recommend EB Horn Jewelers enough ! I was in urgent need of a ring resize and they were incredibly helpful and kind. High quality and efficient service in a lovely and supportive atmosphere - a huge thank you to everyone there!”
“Came here because I liked the pink face seikos. Nina and Garett were both super informative and friendly telling me all about the different materials and history behind the company and ultimately helped me buy my first watch. Thank you both!”
“This is just my favorite place. They are SO KIND AND NICE. And on top of that their quality is amazing. My husband got my engagement ring here and we got wedding bands as well as I’ve gotten Jewlery for myself. Every time I walk in i have a great experience.”
“Joseph Gann Jewelers is the best. We have worked with Matt Gann since 2010 on 4 rings: An heirloom blue sapphire and a ruby that were each set into pre-existing settings and (a decade later) a tourmaline and white sapphire that were set into custom mounts. Each of these rings is beautiful and the finished product suits each stone perfectly. I cannot say enough wonderful things about working with Matt Gann: He is the epitome of trust and courtesy; we have never felt rushed through the selection process; and when we brought in less conventional gemstones for setting (a huge tourmaline and a white/blue-gray sapphire) there was a great feeling of collaboration and mutual respect. Without needing to say much, Matt understood our vision as well as each gemstone's unique properties. In other words, he allowed/allows everyone to shine! I receive tons of compliments on my tourmaline ring (from 2021) The setting had to be designed and made from scratch to accommodate the stone. The result is stunning. The design is Joseph Gann, and it's perfect! Don’t be afraid to go custom! It’s worth it! When we picked up our most recent collaboration earlier this month (a white sapphire ring in an art-deco style) I was overwhelmed with joy…it was gorgeous and much more opulent than I expected for a simple setting (hard to capture in photos). I wear all four rings from Joseph Gann on regular ‘rotation’ and with each one so different from the other, it’s hard to believe that they come from the same jeweler. However, there is one thing common to them all: Outstanding Quality. We are so pleased to have Joseph Gann as our jeweler and look forward to working with Matt Gann again in the near future.”
10:30AM - 4PM
403 W First St, Boston
Watches
“I have been here twice and not only is the service impeccable but the prices are also reasonable! Each time I’ve gone in, the owner is so kind and works so quickly! If you ever need jewelry fixed, this is the place to go!”
11AM - 4:30PM
142 Newbury St, Boston
Watches
“10/10 recommend, Jared is amazing! We got our engagement ring here and it's absolutely perfect in every way. Their products are so unique and beautiful, service is always phenomenal. Can't wait to go back and get our wedding bands here!”
“My experience at the boutique has been absolutely superb. When I first walked in with my wife, I was greeted by Will George, and I have to say it was one of the best experiences I’ve ever had at a watch boutique. Will took the time to truly listen to my interests and thoughtfully explained the brand and the entire process. His patience and professionalism really stood out. BE PATIENT !!!
I stayed in touch with him, and before long, I was able to purchase my first AP. The whole journey felt special from start to finish. Thank you for the wonderful experience — Will and Chris are awesome !!!”
“Pierre and the team at the Boston Boutique are outstanding. The store itself is one of the most beautiful displays of the brand I’ve ever seen— Pierre was knowledgeable, welcoming, and made the process truly memorable - A first-class experience all around.”
“I had an exceptional experience from start to finish. As my first luxury watch purchase, the entire process couldn’t have been smoother. Cedric made everything feel effortless, and the entire team brought such a welcoming, positive energy atmosphere. Truly a 10/10 experience.”
“Excellent service - I got a Seiko automatic from 1978 repaired, and it was cleaned and set right - and watch works great. Also had regular and citizen eco-drive batteries replaced here, and the job was done at a very reasonable price, with a fast turn-around.”
10AM - 5PM
39 Newbury St, Boston
Watches
“I worked with Susan, who is definitely the most knowledgeable person I talked with on my watch search. Visited Shreve, Crump & Lo twice and purchased on my second visit.First visit, I shared a little about what I liked and had seen elsewhere. Susan brought out a variety of watches in multiple price ranges. This visit was so important as it helped me decide how much I was willing to spend. Susan also got to learn what I was looking for.In between my two visits, Susan texted me a video of a watch she thought I'd love. I scheduled an appointment to come back and in fact she had it spot on. This watch is/was perfect and I purchased it on my second visit! Still though, on my second visit, Susan was very patient as I tried on multiple watches.This was such a positive experience that I will be a lifelong customer.”
“extremely good experience, they go the extra mile to make sure every customer feels welcome, informed about the brand, and leaves satisfied. Mathew Moser, the store manager gave me a great experience and I will be back soon. 10/10 recommend”
10AM - 5PM
333 Washington St STE 515, Boston
Watches
“I’ve been buying from Nicole for over 10 years and her knowledge and expertise is evident in every piece of jewelry she creates. She gets the job done! Thank you”
11AM - 6PM
32 Newbury St, Boston
Watches
“The customer support was superb. As soon as I stepped foot into Breitling, I was warmly welcomed by a representative and had received immense help. And even while I was leaving, they warmly said their goodbyes to me. Amazing staff.”
9AM - 5PM
20 Park Plaza, Boston
Watches
“Lux Bond & Green has been a part of my family's life since I was a boy growing up outside of Hartford, CT. It was our destination when we wanted a loved one to know just how special they were to us -- - engagement rings, wedding bands, wedding day pearls, diamond earrings for that special anniversary -- I always turned to Lux Bond for their help in finding the right gift. And nothing announced a present more elegantly, than a beautifully bow-wrapped box from Lux Bond & Green.We have always had quality experiences when working with the Lux Bond staff, but our past several experiences with Karen Blum have set a new standard in customer relationships, not just at Lux Bond, but for all fine retailers. Her enthusiastic and tireless support is unmatchable, and she offers her experienced advice in such a warm and graceful manner that one believe's they are working with a dear friend. I thank the owners of Lux Bond for employing a concierge jeweler that truly understands the meaning of "concierge service" and provides it at the highest level. She not only represents Lux Bond brilliantly, but her partnership with her customers is remarkable. Thank you, Karen for another extraordinary experience -- my wife is in love with her ring -- months in creation, you delivered perfection. Thank you again, and cheers to you for all your help.”
“DeScenza is a fine example of customer service with the family feel experience. With a great variety of ready to wear pieces and gift wear for any occasion! No other place I would trust!”
“I met with Alan to sell some old unwanted jewelry. He was very professional and knowledgeable. I was pleasantly surprised that he gave me a very good price for my unwanted pieces. There was absolutely no nickel and diming which was great.”
11AM - 6PM
2 Newbury St, Boston
Watches
“We had a great experience at the Boston Panerai boutique.Mei Bocher treated us very kindly and was more than accommodating. I love the watch and can't wait for another.”
11AM - 6PM
24 Newbury St, Boston
Watches
“I own several timepieces already—pieces from Patek, Audemars, and the usual suspects—but a Richard Mille is different. It does not whisper refinement; it shouts dominance.
I recently acquired an RM 11-03. The staff at the boutique were refreshingly discreet—no tedious small talk, no forced enthusiasm, just quiet recognition that I was there to add another crown jewel to an already formidable collection.”
“I bought a chain at Boston Precious Jewelry today for a very reasonable price, much better than any deal you could get in the Boston Jewelers Building. Bill is friendly and efficient. The store is jam packed, but he knows his inventory well.”
11AM - 7PM
100 Huntington Ave, Boston
Watches
“Our recent visit to Montblanc Copley Square was truly enjoyable. Carlos Zeledon went above and beyond to answer our questions and show us a variety of beautiful pens and accessories. With his guidance and thoughtful suggestions we were able to select the perfect gift. We highly recommend this Montblanc location for a very rewarding shopping experience.”
10AM - 5PM
333 Washington St #421B, Boston
Watches
“My first experience at Cambridge Jewelry and Watch Buyers exceeded my expectations! Jim Vellucci, the owner, was knowledgeable, friendly and honest about the process. I brought him an estate ring that was left to me by my grandmother along with some assorted gold jewelry to sell. Not only did he offer me the most money but we sat together and he explained step by step how he tests the gold with various gold acids on a stone to determine the karat.
The trip to Downtown Boston was both profitable and educational! I highly recommend Cambridge Jewelry and Jim. I will definitely be back.”
“TLDR: Cheryl at DY in Back Bay is amazing and a great example of someone who is willing to go above and beyond to ensure a great shopping experience!I was searching for a unique wedding band after shopping around at local stores. Prior to this experience, I had never shopped at DY but, feeling like I had run out of options, I decided to stop by. Immediately, I was warmly greeted by Cheryl who spent the first minute or so chatting with me about my preferred styles/metal type. She was welcoming and so easy to talk to! She showed me an array of bands. Unfortunately, at the end of the appointment, I didn’t find a ring that I absolutely loved. However, upon browsing the website when I got home, I saw a band that was a non-traditional wedding band— I immediately texted Cheryl asking if the store had it in my size so that I could try it on. I was so surprised when she immediately responded (despite it being after work-hours)! She let me know that while she wouldn’t be in for work the next day, her colleagues could assist me and that she would ask to have the ring set aside. Sure enough, her coworkers Kendall and Lauren were there to assist me the next day. After falling in love with the ring, my fiancé and I paid a visit to the store together to buy the ring. We couldn’t be happier with Cheryl, the staff at DY, and Lauren (the store manager). We are grateful for their help and will be returning customers in the future!!!”
10AM - 6PM
14 Newbury St, Boston
Watches
“We love the Bvlgari Boston location, all the staff are attentive and friendly. I love to visit the store.Tiya and her staff have helped me create a perfect collection of pieces for both day and night, and I couldn't be happier with all my Bulgari purchases. My husband is so happy with his Octo Finissimo Perpetual Calendar watch which is a really spectacular time piece. Bvlgari pieces are really something else. Beautiful and extraordinary.Thank you Tiya and all at Bvlgari Boston.”
“It was my first visit to the store to purchase my first Rolex. My experience was excellent. Christin was my consultant and he treated with attention and respect. He patiently explained everything to me and was honest about the wait time. I was not pressured to buy anything else to “establish a relationship”. Rolex ADs being rude and snobby is not the case with this AD and at least with Christian.
I am looking forward to receiving a call when my preferred timepiece is in stock and looking to do business with them.”
“I went in to fix my gold chain after the clasp broke and Theodore fixed my chain in 5 minutes and it didn’t cost a thing! Nicest guy there is. Thank you Theodore!”
“Surprised to see negative reviews on here! I’m visiting Boston for a few days, and saw that there was a Shinola store near my hotel - they’ve carried my favorite journal for years, but had discontinued my favorite color. Just for the heck of it I took a peak on the website and saw that it was back! So I was on a mission when I walked in and was so happy to see the oat colored journals! I was given a warm welcome from all three employees - Christian, Logan, and Sara(h?). I also had a pen refill that I was unsure if it would fit with any of their pens, and they were more than happy to give it a try! Great environment and staff.”
11AM - 9PM
Prudential Tower, 800 Boylston St, Boston
Watches
“My experience at this location was nothing short of perfect. I worked with a young lady, Taneajah, who was pleasant and non-pressured in the search for the perfect ring. Once finished,.she not only educated us about the Boston metro system but walked us to the platform (across the mall) and explained each stop. She then, to my shock, bought my ticket for me! What a consummate professional! I easily made it back to my destination with a beautiful Swarovski ring!”
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“European Watch has exceptional inventory and purchase fulfillment. We're in CA, so we buy remotely. Highly recommend. A great team on EWC's end. I’ve had a hiccup in a delivery and they fixed it flawlessly. You’ll be thrilled to be doing business with them over and over.”