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“Placed an on-line order from the parking lot since I had a 10% coupon for ordering on-line. I did my order... reorganized my hatch area for 2 minutes walked in to the store. The young lady was in the process of grabbing my merchandise. I signed for it and left. Total process took ~5 minutes tops and I was on my way home. Very pleased”
“The quality of service is not like it used to be before Ace came along. I hope they get things back on track or all that new stock and revised store layout is going to go real quiet real quick and everyone is going to go back to the Big Box stores. By the way the big box stores have started to focus on customer service more than in the past.”
“I cannot recommend using Goodrich Lumber in Kingston enough! Not only do they have a great selection of materials to choose from, their customer service is exceptional! I cannot thank their staff enough, in particular Ed Cappa, for the help I received both on the phone and in person. The staff's kindness, patience, professionalism, and knowledge of the industry cannot be topped! In the Navy, they'd deserve a huge BZ (Bravo Zulu) (meaning a job well done)!!! Thanks for the Goodrich shirt Ed!”
“Had an issue with an expensive purchase we made … called the Wareham store… phone handed to us Brendan the Sales Manager… had a brief conversation, problem resolved to much satisfaction and could not be happier. Can’t ask for more than that. Thank you Brendan. Cape Cod Roofing and Siding. Skip”
“Erick our fridge technician was wonderful. Very courteous and very efficient. He cleaned up throughly after he was done. Asked if we had questions. I definitely would recommend him and would ask for him if I had other repairs.”
“I was trying to match some old Benjamin Moore stain, no one else could match it. Onset Hardware matched it perfectly! Going to be a loyal customer! Thanks for doing a great job!”
“I came into the store in a pinch, for a very random, specific bolt for my bike saddle for which the original bolt broke. Long, boring story but I basically needed a new bolt so I could ride my bike home to South Dartmouth, otherwise I'd be looking at a v long and expensive Uber ride lol. I'm sorry to say I don't remember the guy's name who helped me but he found exactly the bolt I needed and I was out of there in 3 minutes and only ~50¢ poorer. Fantastic service, great location and the store was PRISTINE!”
“Thank you to Linda for all your help with fixtures, vanity and shower floor on my addition project. I appreciate all your work and knowledge on so many products.”
“Great deals for useful tools. Bought the Pittsburg brand torque wrenchs for a really low price, also got a really useful 18" extra-long flexible 3/8" drive ratchet that comes in handy for hard to reach areas. Bought a 1/2" drive torque wrench there that stopped working and getting a replacement was very easy, just went back with the defective tool and exchanged it for a new one. It's very handy to have, I leave it in the trunk of my car for the wheel bolts.”
“Incredibly helpful and friendly. They engage in conversation with my kids, providing the small business experience while at the same time offering competitive prices. Well stocked for any project, I highly recommend!”
“An update to give another 5 stars because Charlie, Andrew, and Chris were so helpful and patient! I have bought wooden flooring here 4 different times and pleased with the quality! Once again, Charlie was extremely kind, knowledgeable, and helpful. He responded to my questions with patience and helpful answers. I bought wooden flooring here years ago and bought more wooden flooring recently. I was allowed to take samples home to check how they would look so I could choose and purchase what I liked and needed at a reasonable price both times. I also have bought other items and flooring. Would highly recommend this store!”
6:30AM - 4:30PM
123 E Grove St, Middleborough
Hardware Stores
“I can't say enough positive things about the experience we had working with Mike Toal on the selection and design process for new cabinets in our kitchen. He was both extremely knowledgeable and beyond patient as we worked though several iterations of the design. Mike takes a ton of pride in the way he engages with clients and we couldn't be happier with the final selection and layout of our new kitchen.”
“This is one of my favorite places to shop. They have such a great staff that is always willing to help. I shop the Plympton and Wareham location at least 2 to 3 times a month and never had a bad experience.”
“Needed a tub that was smaller than what's normal because of the age of my house that I couldn't find in stock other places, they got it for me hassle free.”
“I finished my DIY project with a patio, I bought composite filler at the fishing store, because it was the only one there that was gray in color. Thank you as always for having everything in stock and always at low prices.”
“Well, being married to a carpenter, he considers it a date when we go go to HD. What else can I say. He thinks HD should sell coffin kits.
Make it yourself, and he'll conduct the work shop. Who can afford a funeral home? Seriously, think outside the box the same goes to Lowes, another fav date.”
“These guys are always courteous ,and helpful... Went over to Kingston,Ma. Lowe's on weds 7/09/24... Day could not have been hotter ... Anyway Nick helped me with a curbside pickup ,and could not have been nicer... Wanted to give this guy a shout out... I am Glad Lowe's is my hometown store!! Great Mower-Even Better Service !!! Thank You”
“This place is great to stop in and grab some parts:tools, etc when you need it. The store is huge and the staff is friendly.
If you need something, this place definitely has it.”
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“With everything going with the store being remodeled, Sam took the time to get me everything I needed to get my plumbing job done since we couldn't get to that section of the store. You can't get that kind of service at those big box stores.”