“I’m incredibly pleased with the service I received. Their attention to detail is remarkable, which is why I exclusively purchase and service my Stihl products through them.”
“Very helpful and knowledgeable staff. They stock a lot of types of wood flooring that Home Depot and Lowe's don't, and at least what I bought was cheaper than anywhere else local.”
“Great service from friendly people. They have a great price on CO2 tank fills. A tech grabbed my tank to fill it before I got to the counter. I was in and out in fifteen minutes.”
“We recently were called to this establishment as they had a leaky roof and we are a roofing company. FHC has been around for many years. They have been a big part in the industrial supply business in the New England area, specifically Leominster and Fitchburg, for over 100 years! I met with their staff as they were welcoming and very pleasant. A family run business for many years. My experience with them was exceptional and heartwarming. For all those who read this review, if you’re in the need of any type of industrial supplies or construction supplies, whether you’re looking for salt in the winter or Tools for your business or industrial chemical cleaners or specialty tools or many other things. I would say, please support this business as it has been a part of our community for many years and hopefully many years more to come! I give them a five star for their service to the community and their hospitality. We will also be using them ourselves here in the near future! Thank you, FHC. It was a pleasure doing business. James New Life Construction”
“I called last minute ( 3 days ahead) to get 7 large tables for our local Tag Sale. They were fairly priced and they dropped off and picked up-- also they were happy to call me a half hour ahead since it was not at my house. Their prices were 15% less than the 2 others companies I called in the next town...AllStar's crew was pleasant and helpful. Very pleased.”
“Ok, so let's being with you can actually find a employee here to assist you with questions, concerns. The customer service is great. Jason in painting eas amazing to assist me with my first questions on my first homw project. Joseph in the tile area was just as great. You guys definitely stole me from Lowe's and I'll def be coming back to Home Depot.”
“Shout out to Lowe’s in LeominsterMA had great customer service trying to help figure out my shower key thing whatever but didn’t have the part but he still helped me to fix my problem and told me what was the problem Keep up the good work”
“My fence looks beautiful I wish they could have gotten a little closer to the ground but due to roots they were unable to but they did an amazing job and fast great group of guys aswell”
“I stopped by to get a specific item. Got help from an associate and got out in less than 15 min. There were almost no shoppers there after 7 PM during work week.”
“Hats off to Nick, Stephanie and Gary for collaborating and getting us through the having c of finding an electric 40 volt power tool set � it helps having ever so patient customer service talent! �”
“Up side: the current fleet of self checkout kiosks are excellent. Down side, still end up sorting bins to ensure I get what I actually came for, so much stuff is always misplaced by careless shoppers.”
“Had nothing but great experiences there. The manager at the kitchen designer center reached out after hours to make sure everything went well, and I was satisfied. The Pro Desk is awesome. As a contractor, Home Depot is one of my most important tools.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.