Home Improvements near Lunenburg, MA

“Was looking for a decent, reasonably priced, pre-hung door. Got a 6 panel solid pine door on a solid jamb for almost the same price of a cheap hollow core door on a split jamb at Home Depot or Lowes. Didn't even know Builder's Surplus existed until yesterday, but I'll definitely be back in the future.”

“I come in here often & always have a wonderful experience. This time I came in for a larger purchase & the team member were amazing especially RACHEL, ELANA, JOASH & BRIAN.They all worked together to LISTEN to my needs & meet them properly. If one didn't have an answer they made sure to ask another instead of just bsing or not getting me an answer at all.I love this place. I love I can bring my dog in as wellTHE ONLY DOWNSIDE IS HOW DAMN DIFFICULT IT IS TO WRITE A NICE REVIEW ON THEIR WEBSITE WHICH IS WHY ONLY ANGRY PPL FOLLOW THREW!”

“We needed to address a plumbing issue in a rental unit. My husband spoke to a staff person named William. He was so helpful! He showed us what was needed to make the repair and gave instructions on how to do it. My husband had to go back a couple of times to get additional materials. William was there helping my husband every time. He went above and beyond! Everything my husband needed was in stock. The job got completed. Thank you William!”

“Perfect for when you need something in a rush and don't want to drive to Ayer. They don't have all the big stuff like doors and cabinets that the other location has but they definitely have the essentials and more. They are old school enough to be closed on Sundays and evenings, which I think is a bit inconvenient and a lost business opportunity for them. The staff are always helpful, and have offered to order things that they didn't have in stock.”

“We placed an order for a table and chairs with Bingham Lumber and their furniture company. The experience working with Tom and Amanda couldn’t have been better. They were extremely helpful through our design process with thoughts and ideas as well as samples. Our table, chairs and barstools surpassed our expectations and have changed our home tremendously. We couldn’t have happier with our experience working with them on this project”

“Horrible service. I was in the area so I thought I would check on my order. After waiting 20 minutes to be acknowledged as the pick up desk, I was informed that my order has not even been started. Not a big problem it had only been 90 minutes. My problem lies with the attitude of the service desk. I was informed that it wasn't my fault that I can't read the email that said to wait, nor was it my fault that they had 21 other orders. Again I didn't care that it wasn't ready I just happen to be driving by... To save myself some time and it's not clogged up there pick up area thought I'd see if it was ready we're close. A gentleman that printed it out and half the way to go pick it, and then proceeded to talk to another Associates about my literacy was definitely uncalled for. It is quite evident that Lowes does not value their customers, and the associates think that for items is a large order. Had he taken a moment to listen to me, he would've known that he did not need to drop everything, rush off in a huff, and I would've return tomorrow to get the merchandise. I don't think it's right to ever make a customer feel like they're inconveniencing the employees, nor do I think it's right for the employees to make the customer feel humiliated. Epic fail Lowe's on a $1K order.Update:returned today to receive order. A shout out to Kurt! Super nice guy. Almost made up for the associates yesterday. I'll chalk it up to busy season for them.”

“It's okay I like home Depot better I was looking for someone to answer a couple questions not many employees were around so I went to customer service the line was so long I just left”

“Needed advice regarding window blind repair or replacement. Special made (pricey) Bali blinds from 2000. Christian Delgado assisted me and was so helpful, patient and relaxed. He did not push me to purchase new. Gladly called Bali company and was as happy as i to find out there was a warranty. I would ask for him again if needed help in his areas of expertise. Great experience.”