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“Placed an on-line order from the parking lot since I had a 10% coupon for ordering on-line. I did my order... reorganized my hatch area for 2 minutes walked in to the store. The young lady was in the process of grabbing my merchandise. I signed for it and left. Total process took ~5 minutes tops and I was on my way home. Very pleased”
“I have always received great service at Ace Hardware in Hanson. The staff is helpful and personable especially the man with the white pony tail. I think he is the manager.”
“Got a toilet tank gasket from HD, with no assistance. Had trouble removing rusted bolts went to Aubuchon where they provided a screwdriver and metal drill bit that is longer than the tank to drill out the rusted bolts and to properly install the new screws without removing the equipment in the tank.”
“With everything going with the store being remodeled, Sam took the time to get me everything I needed to get my plumbing job done since we couldn't get to that section of the store. You can't get that kind of service at those big box stores.”
“I cannot recommend using Goodrich Lumber in Kingston enough! Not only do they have a great selection of materials to choose from, their customer service is exceptional! I cannot thank their staff enough, in particular Ed Cappa, for the help I received both on the phone and in person. The staff's kindness, patience, professionalism, and knowledge of the industry cannot be topped! In the Navy, they'd deserve a huge BZ (Bravo Zulu) (meaning a job well done)!!! Thanks for the Goodrich shirt Ed!”
“John, the manager of the Paint Dept, is very knowledgeable and was able to help me with figuring out what I need to paint my office space. Awesome customer service, hands down! If you need help with a paint project, John is your man to go see - highly recommended.”
“Great people to work with, to deliver and unload cabinets. Everyone is friendly,staff members are willing to work with us as drivers, as long as drivers call ahead few hours.”
“Great selection of tools and helpful staff! I found everything I needed for my home project, and they even offered some solid advice on the best products to use. Definitely my go-to spot for hardware needs.”
“As good as it gets! Staff is fantastic! Had a small miscommunication they discovered the mistake called me immediately situation was resolved and they were more than generous in the remedy! From top to bottom great company!”
“Thank you to Linda for all your help with fixtures, vanity and shower floor on my addition project. I appreciate all your work and knowledge on so many products.”
8AM - 4PM
531 W Grove St, Middleborough
Hardware Stores
“The middleboro team knows their stuff. I’ve been fixing heavy equipment and trucks for 38 years, and it’s refreshing to work with counter people who know as much as, and most times more than me about the parts they sell and care about getting you the right part.”
“Great deals for useful tools. Bought the Pittsburg brand torque wrenchs for a really low price, also got a really useful 18" extra-long flexible 3/8" drive ratchet that comes in handy for hard to reach areas. Bought a 1/2" drive torque wrench there that stopped working and getting a replacement was very easy, just went back with the defective tool and exchanged it for a new one. It's very handy to have, I leave it in the trunk of my car for the wheel bolts.”
“Incredibly helpful and friendly. They engage in conversation with my kids, providing the small business experience while at the same time offering competitive prices. Well stocked for any project, I highly recommend!”
“An update to give another 5 stars because Charlie, Andrew, and Chris were so helpful and patient! I have bought wooden flooring here 4 different times and pleased with the quality! Once again, Charlie was extremely kind, knowledgeable, and helpful. He responded to my questions with patience and helpful answers. I bought wooden flooring here years ago and bought more wooden flooring recently. I was allowed to take samples home to check how they would look so I could choose and purchase what I liked and needed at a reasonable price both times. I also have bought other items and flooring. Would highly recommend this store!”
“I can't say enough positive things about the experience we had working with Mike Toal on the selection and design process for new cabinets in our kitchen. He was both extremely knowledgeable and beyond patient as we worked though several iterations of the design. Mike takes a ton of pride in the way he engages with clients and we couldn't be happier with the final selection and layout of our new kitchen.”
“Nice relatively spacious store. The staff was a bit young at night at least. I only mention that incase you needed to ask some serious advice or for knowledgeable help regarding anything that takes ample experience to know. You may have a hard time getting those answers”
“I was on the Lowe's Website looking for multiple items. It stated this store had some, but the other store has the rest. However, if you go over to a 3rd store, you could also get some of it as well. It was frustrating. I called Lowe's in Kingston Mass and expressed my frustration to an associate named Lisa. She did her job well as she physically put her eyes and hands on all of the products that I was looking for, and helped me get In and out of the store with in a matter of minutes. I could see a significant amount of people in the store ( customers and associates) were counting on her, and she helped us all. She is polite and proficient at her job. She is what all Lowe's Associates should aspire to.”
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“Matt the receiving manager and Patrick in customer service are so helpful and so nice. The plympton location is my personal choice for their selection and customer service”