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“Just a friendly accomodating front of the house staff. With a Senior Vice President with ears like a hawk. Came out of her office and addressed my needs on the spot! Like the #Powerofnow!
A coffee machine which requires a #Harvard #Degree to operate...lol”
9AM - 4:30PM
19 Haverhill Rd, Amesbury
Banks
“This is one of my favorite Branch of Align. The Staff is so unbelievably pleasant and always making me feel very special. I am so very sorry to hear that Hannah, the Branch Manager left. Align is very lucky to have such amazing Staff at this Amesbury location . Pam, Hannah,Liz and Jennifer are all outstanding People. Love them all.”
“GREAT bank!While everyone is professional, they are also very nice. It’s a win-win banking here!I would like to give a shout out to Mary in IRA department, Newburyport, Massachusetts who went above and beyond! Thank you so much Mary! Your assistance is greatly appreciated! Perfect Client Experience on all levels!!!! Thank you again Mary, your suggestions and advice were spot on!But for the fact I am moving out of the area I would be a lifelong banking customer!?????”
8AM - 5PM
6 W Main St, Merrimac
Banks
“The staff are all nice and friendly and the manager is very helpful as well. Sometimes the wait at the drive thru can get alittle long but they work diligently to meet our needs. Their covid procedures are good. I've been an account holder with them for about six or so years now. And I've never had an issue. My uncle and one of the staff I'm unsure but I don't know if they get along. He always seems to have some sort of issue when he goes and I don't know if it's just himself or the staff having the issue. Not like a conflict just there's always something lol. I tend to be a bit clumsy mentally and I'm quite new to doing stuff with banking so I tend to be alittle slow. They're very helpful and nice when it comes to my questions and concerns. I had some questions about banking and the manager was very helpful although when we spoke over the phone I think I misunderstood what he said so I almost ended up opening another checking account when I actually really meant to just ask questions about it. My own mistake not theirs. They're a great place and I honestly would recommend it. They're surrounded by places to get food and drinks as well, the shell across the street also has a bathroom just in case you need to know.”
“The guys working on the teller line were the best! Josh helped me open a CD which was super quick and easy with him and Michael was also super friendly and helpful as well!”
“We went in for a notirization (it's free!) and were just blown away by how nice and helpful the staff was. Ruby in particular was amazing. There was no pressure but we ended up opening a bank account with them because of the great service we received.”
9AM - 6PM
51 State St, Newburyport
Banks
“I had a problem that went on for several weeks with a wire transfer to an account for my granddaughter in school out in California. The amazing Diana Hennessy at TD bank location in Newburyport finally researched , sourced and resolved the problem for me today. So relieved . Thank you so much Diana!”
11AM - 4:30PM
68 Lafayette Rd, Seabrook
Banks
“I worked with the branch manager David at the Seabrook location today and he was extremely helpful and kind! I have multiple accounts with Align from personal and joint to business accounts. It's always a great experience.”
9AM - 5PM
35 Storey Ave, Newburyport
Banks
“I opened up a bank account for my son here with the help of JR Encarnacion and it was a great experience. He was very welcoming and helpful, not only making the account opening experience easy but also giving some great advice to both my son and I. Most of my experiences with bankers have been either stuffy or salesy and this was neither of them!”
“I am extremely happy I walked into Service Credit union in Hampton today to inquire about a loan. The assistant Branch Manager, Kyle was absolutely fantastic! He took the time with me, he listened to me and helped me find a suitable loan with a great rate and affordable monthly payments!! He treated me with respect and really went above and beyond to help me!! I highly recommend them, especially Kyle!”
“I have been a customer here for 25 years
and I love the excellence in service very helpful & pleasant
plus
those people in customer service are
‘above & beyond” , and they have great candy !!!!!”
“DearJustin,I wanted to take a moment to express my sincere gratitude for the support you've provided. Your assistance has been invaluable .Your expertise and timely responses have greatly helped me.A big thank you”
8:30AM - 5PM
1 Haverhill Rd, Amesbury
Banks
“I had the opportunity to work with a young girl at the Haverhill Rd branch today to cash in some bonds. It was a pleasure working with such a delightful, pleasant professional. This young girl is the model for what customer service is all about.”
8:30AM - 6PM
51 State St, Newburyport
Banks
“I had a problem that went on for several weeks with a wire transfer to an account for my granddaughter in school out in California. The amazing Diana Hennessy at TD bank location in Newburyport finally researched , sourced and resolved the problem for me today. So relieved . Thank you so much Diana!”
8:30AM - 6PM
40 Friend St, Amesbury
Banks
“Love this bank, the two women and the gentleman that are there always are so friendly. Genuinely wish I could give them 10 stars. Amazing experience every time I go”
9AM - 6PM
46 Lafayette Rd, North Hampton
Banks
“Christy is a rockstar, Allie super resourceful, Jenn kind and helpful, Ben and Kelsey welcoming. I'm in the middle of moving from east to west coast, got hacked, had to close my bank accounts. Jenn helped me first by being empathetic then getting my locked funds released to close write a check to send to new bank on west coast.I write this review because Christy blew me away by going above and beyond to solve my issue of lost check in mail for 25 days. She went to neighbor, the local USPS to see if her friend could help me, (USPS wasn't responsive at all, I was hitting a deadend.) Needless to say I was frustrated and a bit nervous that a sizeable check was in limbo.Christy followed up with a couple of phones calls to update me on USPS. Meanwhile, Allie understood the quandry of not wanting to wait 90 days per Fed Gov regs to cancel and reissue check. As a notary she took the extra step and with Regional Mgt approval was able to cancel check.Attn: Regional Mgt, thank you for approving. Your team over at Laffayette Rd in North Hampton shines brightly. They are all so pleasant unlike my regular local TD branch. I'm so glad to went to No Hampton for assistance. I can rave enough about their proactive and caring attitude. They love dogs & kids and let them both know it. My young and ancy granddaughter was happy to be there and wait until we got our business completed.10 stars for these stars!”
9AM - 6PM
62 Central St, Georgetown
Banks
“Great customer service always delivered with a smile. The entire branch staff goes out of there way to help whenever they can. Yes, it's a huge bank....but this branch behaves like an old-time neighborhood bank.”
9AM - 5PM
1 W Main St, Merrimac
Banks
“This bank is perfectly fine. Unfortunately, people prefer to write reviews when they are unhappy. Most of the time they don't even think to do it when they have a good experience. Including myself. I think I speak for most when I say 99% of my interactions with businesses are just fine. Only occasionally are they exceptional and could result in a positive review. The lack of reviews here suggests that people walk away with no issues at all.
I have been working with this bank through many different ownerships for more than 20 years. I'd have left by now if it was that bad.
Thanks TruNorth for doing your best to serve your customers.”
9AM - 4PM
35 Winnacunnet Rd, Hampton
Banks
“Shout out to Susan who helped me when my identity was stolen and a few of my accounts got hacked. I was having so much anxiety rectifying this but Susan was really understanding and compassionate, she took care of business real quick!”
“I cannot stress enough how absolutely amazing literally anybody I talk to at this bank is. incredibly friendly and understanding and help in any way they can. I have never in my years with this bank at a bad experience. Literally amazing people. I will never go to another bank in my life.
Thank you to everybody that works here for your amazing and outstanding customer service and help in any matter. Truly grateful and thankful to have a bank like this in this day and age. Keep up the amazing work. ❤”
8:30AM - 5:30PM
155 State St, Newburyport
Banks
“Best customer service I've ever experienced. Liz is the queen! When they say they will call, they do. Best decision to get home equity line of credit from them. Can't sat enough!”
“Jeremy is the man. Helped me get going with new accounts and a cashback credit card. He’s doing a great job turning the place around, feels like I’m visiting friends instead of the usual annoying back visits.”
8:30AM - 5PM
66 Storey Ave, Newburyport
Banks
“Dan at the Newburyport Branch is awesome. His patience and time that he has spent with me and my husband has been greatly appreciated. He continues to guide and help us with all of our banking needs. Thank-you !”
9AM - 4PM
154 Water St, Exeter
Banks
“Everyone here wants you to have a nice day. They work as quickly as possible to do the best things for you. Bankers, tellers, manager and the wealth team are always at your disposal. Just nice folks.”
“We were recommended by my brother to use Brookline bank for our home equity loan. Everything from start to finish went so smooth. The process took only 3 weeks and working with Jon Broderick was a pleasure. He is friendly, knowledgeable and was always there when we had a question or concern. We are happy to be clients of Brookline Bank!”
9AM - 6PM
270 Lafayette Rd, Seabrook
Banks
“I stopped by this branch to help an old friend with their account. The manager, Wilson, was very prompt and professional in reviewing the PoA paperwork and forwarding it to the correct department for approval. When I came back, he remembered me and immediately helped me wrap up the matter.”
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“Joshua Sanchez in mortgage department is very much cooperative and replies to fast for any questions we have.He has helped us too much for our first home purchase.He is very much Kind and gentle.”