If you call with questions about a loan or need to talk with someone, it is automated for the first minute and then when the phone finally starts ringing for a representative - they are too busy to answer. The 2.1 rating from over 40 customers would suggest, BAC does not really care about their customers or employees at... read full comment
October 2022
The lines here are unacceptable. One bank teller for 14 people in line... It's like this ALL THE TIME and they don't care.
June 2022
There's 4 people doing something other than helping the 1 teller with 6 customers in line, manager needs to be replaced!
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.