Tried to get some 20s exchanged into 100s, they said no because I don't have an account. This is why I bank with credit unions, this place is on some nonsense.
March 2021
Customer service is OK but people can be rude sometimes. The lines are pretty long most times I've come. Sadly it's right down the street so it's convenient located. But if I can I will avoid this one and go to the one by my work.
July 2019
Literally the worst bank you can have. I've tried to close my account 3 separate times and they've sent me another bill saying I owe them. Worst customer service of any bank you can go to as well.