“I was thoroughly impressed with the exceptional service provided to me and my family following a distressing incident involving our SUV, which I initially believed was totaled. Express Collision's meticulous attention to detail resulted in the restoration of our vehicle to its original state, making it appear as though it had never been in an accident. In fact, my neighbor remarked, 'You decided to get the same color vehicle.' I replied, 'No, that's the original SUV.' If you are seeking a collision shop with an unwavering commitment to detail, Express Collision is the ideal choice.
Derek L Forney, JD”
“My daughter's car was a total wreck after hitting a huge pile of snow. When we took her to pick up her car, we were astonished of how well her car was put together!! It looked brand new!! The owners were absolutely caring and very, very nice!! I highly recommend this company!!!!”
“North end auto is the place I chose to do business with when my car was damaged from an accident. They handled 90% of the auto claim I made with state farm. Sarah was very nice and patient and made me feel at ease. As soon as my car arrived they jumped right on it and got to work. When the work was finished my looked brand new again and everything lined up magnificent. It was the first time I had been in this situation and I'm glad I chose North end to repair my vehicle. They calibrated all my sensors(car is a Mercedes with alot of sensors and cameras). They even repaired my rim and made it look brand new as the rim had a few scratches from the hot. Below are pictures of the accident and condition of car when hit, and the other pic is after the car was repaired and finished. I give them 5 stars for sure. The owner even took me in his office and showed me every nook and cranny of my vehicle that they repaired. Once again thank you North end auto and thank you Sarah for your patience, your phone calls, and the concern you showed me while doing business. I would recommend North end auto for your collision needs.”
“I recently had my windshield replaced and couldn’t be happier with the experience. From start to finish, the service was exceptional. They made the process incredibly convenient by picking up my vehicle from my home and returning it shortly after the repair was completed.
The windshield replacement was done quickly and flawlessly, with excellent attention to detail. My vehicle was also returned cleaned and detailed, which was an unexpected and appreciated touch.
It’s rare to find a company that combines quality workmanship, professionalism, convenience, and outstanding customer service. I highly recommend them to anyone in need of auto glass services. Truly one of the best experiences I’ve had with a repair shop.”
“8/15/2026 at 8:45am I went into this location to get headlight bulbs for my truck and the young lady Shay assisted me tried to find my warranty and everything went outside to put my headlights in got one out but the other one was block by my antifreeze box. But when I say she was trying so hard to get that head light out she was trying and I love that about workers who is willing to help out I truly appreciate her for her hard work.. she deserves to be recognized..thank you Shay!!”
“I want to recognize T. Austin for consistently providing outstanding customer service. He greeted me and every other customer that came in behind me. He showed great customer service, professionalism, kindness and respect. Austin also created a welcoming and positive experience while assisting me. He actively listened not only to my needs but also to other customers needs as well. Austin also displayed awesome leadership skills while assisting me and also helping his fellow co workers. For a lady that doesn’t know car parts Austin made my part buying process a good one! Thank You T. Austin, more people like you are needed in this world!”
“The department at Northland was attentive and caring. They spent the extra time listening to my concerns and cared about my time. They performed my repairs on time and scheduled my next maintenance appointment seamlessly. If you are looking for a professional service department that cares about your needs and focus on meeting your expectations call Northland and schedule an appointment.”
“If you’re looking to get your car fixed somewhere that’s going to give you a reasonable price, look no further. Steve and Carlos were absolutely incredible to work with and extremely transparent throughout the entire process. They were great at communicating and answering all of our questions. We will be back here anytime we need a car repair. These guys are the real deal.”