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“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“Zeinab was my representative at the Dearborn, Michigan Avenue AT&T store. She was extremely knowledgeable, professional, pleasant, and took care of my problem quickly.”
“DOMINIC is one of a kind. This man went above and beyond the call of duty to help me out. I have NEVER seen anybody or worked with someone that cared abt there customer being satisfied and happy when they left there establishment. This man needs to be cloned. Continue to be GREAT!!!”
“Visited this Verizon store on the afternoon of Friday, June 19, 2026. Charles greeted us immediately as we were entering. A very nice, respectful, knowledgeable and in my opinion very honest young man with Great integrity. He listened to our issues and immediately asked the right questions, provided/explained all the information we needed as well as calmed my fears. Solved/answered all we could have asked for. We promised we will be back when we are ready to purchase new phones and will make sure he is our guy! As an elderly couple we were also very impressed with his overall attitude/demeanor dealing with elderly. He was incredibly respectful. Thank you Charles for your help. So far your advice has worked. I’m sending my adult grandsons to see you soon as well.”
“Cannot say enough good things about my experience with Demetrius. He was incredibly patient and helpful with getting my number linked back up to my device after some technical difficulties - all while managing 3-4 other customers with no additional help. I will definitely return the next time I need to make a purchase or get support.”
“Devon’E was very patient and helpful in the process of me purchasing a new phone he was very polite and did a great job explaining things i didn’t initially understand”
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“Tyler was awesome. I did not start service but he did well in explaining the ins and outs of the phone and the different plans that were in my budget. He was patient and knowledgeable about your products. If I do come to ATT I would like to work with him again. Josh was great too.”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“We saw Jamar while at At&t. He was very polite, very informational, and held good conversation while we had to wait! Great over all experience. You can tell this associate goes above and beyond for his customers.”
“Hassan and Aaron, the two managers worked together to lower my bill! They were kind, informative and made me laugh while I came in angry about my bill. Thank you so much!”
9:30AM - 7PM
18440 W Warren Ave, Detroit
Mobile Phone Accessories
“This is my favorite location there's no store better than this one Mike is very friendly and the lady who works with him also I've had trouble with my microphone on my phone quite a few times his eyes has fixed it for me he's a very nice guy professional I would recommend my location to anybody they are really good people at the store”
“There aren't ENOUGH words to PROPERLY describe just HOW WONDERFUL this place is. I walked in there STRESSED TO THE MAX and walked out SO RELIEVED that I would have turned cartwheels if I was physically able to!!!”
“Fast, efficient, and great service! He gave me a great deal fixing my iPhone XR and had it done within 10 minutes! Definitely stop here if you need your phone fixed in a hurry ?”
“I'd rather walk 25 minutes to this local hardware store than have the same item delivered at less cost from the big box stores. Support of your friendly local business is priceless, and well worth some friendly conversation.”
“I had no idea how amazing this phone store was until I went in there. The staff was so helpful and friendly. They really care about getting you the best prices and deals they can.”
“I needed a few things. Gal was helping another lady. Could handle a few of us. Her name was Dee. Kept saying I’ll be right with you and I was in no rush.. I like politeness and she was in many ways. Hope you keep her. Small talk while doing her job, doesn’t push buying extras, answers questions. Patience.”
“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“They were really good knowledge for a really cool customer orientated friendly really nice good service there I grew up in Los Angeles had a nice communication with the young people that were working there at the time very knowledgeable with but the phone service she gave me the 1-800 number to?? LG because at my phone's not working”
“Friendly, reasonable, quick! Staff was very friendly and had my phone repaired in minutes. Prices are very reasonable compared to others. Would definitely return in the future.
(Translated by Google)
Friendly, reasonable and fast! The staff was very friendly and my phone was fixed within minutes. Prices are very reasonable compared to others. Will definitely return in the future.”
10:00 AM - 8:00 PM
2480 S Telegraph Rd, Dearborn
Mobile Phone Accessories
“My family and I have been going here for years, I have nothing but great things to say! Amazing staff, especially Moe! He went above and beyond to help me with a recent issue and I am beyond grateful. Not only are the staff extremely helpful but also caring and personal. HIGHLY recommend this store to everyone!”
“I met a lady name Rhonda she help me with my services. She has such a great personality and answered all my questions with confidence , she definitely knows what she doing. Thank you Rhonda for the great customer service skills.”
“Best location ever. While others tried to make it impossible to get a new phone. Or pretend that they didn't speak or understand English. (3 other locations in the area.) The lady here made the whole experience extremely easy. She went the extra mile to make sure that I left with what I wanted and then some. Definitely be my go-to location from now on.”
“Raquel at the Melvindale store went above and beyond helping us get a phone for my son! Helpful, courteous, insightful, and very professional! Metro PCS, should definitely look into hiring more like her”
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“I went in to purchase a new phone and watch. Craig provided outstanding customer service! With patience took the time to explain everything to me, helped me get everything settled and answered all of my questions sometimes twice. Thank you so much for your excellent service.”