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“I've been banking here for 15 years after leaving Wells Fargo due to issues there.
Janet, Katie, Dillon, and crew are absolutely fantastic at helping me with all of my banking needs.”
“I have to say, working with Jayme has been fantastic. She really cares and makes the move to midcountry easy. She
gives great customer care ,and she does care.Thanks Jayme! Your the best!”
“Alec was great to work with and I will definitely use Deerwood for future property or home purchases. They are very fast and streamlined and willing to help along the way. Alec showed up at our land closing and we enjoyed learning from him and meeting in person.”
“I got delayed in traffic and pulled into the drive through at BankWest in Rockford at 6:03, and the closed signs were lit up on the canopy, so I just passed through. The wonderful lady inside saw me and motioned me to back up to the window. After I sent my check through the tube, I realized I didn't send my ID. I asked through the speaker if she needed my ID. She said no, I recognize your face. She cashed my check and thanked me for coming. Try getting that kind of service at one of the big banks!”
“I got delayed in traffic and pulled into the drive through at BankWest in Rockford at 6:03, and the closed signs were lit up on the canopy, so I just passed through. The wonderful lady inside saw me and motioned me to back up to the window. After I sent my check through the tube, I realized I didn't send my ID. I asked through the speaker if she needed my ID. She said no, I recognize your face. She cashed my check and thanked me for coming. Try getting that kind of service at one of the big banks!”
“We experienced the misfortune of having criminals writing forged checks on our Highland Bank account. We first learned of this by phone call from Atalie, and within a short time we were sitting with her signing affidavits, closing the account, and opening a new account. She saw it that all the actions were taken to block these criminals, while at the same time verifying legitimate incoming deposits and checks so that those could transfer to our new account. Because of Atalie’s kind and professional handling of this we suffered no loss, and found that Highland Bank lived up to every promise they made! This is a bank you can rely on!”
“Amazing fraud protection, I am so incredibly greatful to this bank for notifying not even 5 mins after an attempted fraudulent purchase was detected, and due to the banks security their attempted fraud didn't even go through, not even 10 mins after the attempted fraud I was able to cancel my card and the scammers didn't get a dime from me, I cannot thank their amazing security team, fraud detection, and customer service representatives enough.”
“Wonderful service! Brittany at the Mound location is extremely helpful. We have been banking here for over 30 years. First with Crow River, then Minnesota Lakes Bank. Fantastic service all around.”
“We have been banking here for years. Ruth was great and now we find Kay O'brien always to be so tremendously helpful and pleasant, also the young lady helping with wire transfers this year was amazing to work with, sadly her name escapes me but appreciate all of ur staff”
“Hard to imagine this bank could get anything but positive reviews. They are super friendly and will bend over backwards for whatever I need. I have used other branches but Watertown blows them all away in every way!!!”
“Love this bank! Fabulous staff who actually thank you by name! It's easy when documents with your name on them are readily available! It's flattering so why don't the Big Guys do this instead of stupid chatter about the weather?! I have been with this bank for over a year now & received a Happy Anniversary card signed by staff members! Delightful! Will keep recommending this bank!”
“I opened a basic checking account nearly 3 years ago at this location and had a HORRIBLE credit score to start off with. I had just went through a lot of unfortunate life events with losing my job, getting evicted from my apartment and spiraling into debt. I was terrified to walk into Blaze, let alone any credit union, and ask to apply for an account. It felt so embarrassing to explain my situation & then pray for the best that I’d be accepted into their branch. I ended up sitting down with Michele and my worries melted away. I finally felt understood & heard, and she genuinely wanted me to build a better financial future for myself so I could get out of this mess. She explained all of my options thoroughly and gave me a rundown of how to use the mobile banking app. I was in and out in less than 20 minutes and felt confident with selecting Spire (now Blaze) as my credit union. I will never bank with anyone else and Blaze forever has my support! Thank you again Michele for all of your hard work! ??”
“I really appreciate the customer service from Mel. She is always willing to help with a friendly smile, even when she is clearly busy. Mel is capable of dealing with some complex situations and handles everything with a calm manner.”
“Visited on 4/7/26 to handle a matured investment. Has been a headache in the past.
However an employee Reilly Matter made the experience somehow painless. Professional, courteous, and most importantly quick and correct with his work.
Also a newer teller possibly named ‘Carolyn’ who was wonderful.”
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“Excellent service! Very respectful and helpful staff! They have always been good about answering my questions well.
Very secure! I appreciate their safety measures, and know that I can confidently trust Bankwest with my accounts.
Although it's not nationwide, the quality and dependability of their local branches makes up for it. They also have a very good online banking system, which has been great!
Definitely recommend for anyone looking for a trustworthy, dependable, and friendly local bank!!”