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“If you are on the fence about where to go shop for a mattress, this is the place! Before stopping by, I called and spoke to Kai about some questions I had. He was so understanding and helpful. Soon after, I went to the store and he and "B" Bauddlio, patiently helped me find the perfect adjustable mattress. These two guys went above and beyond my expectations! If you want an easy experience making this purchase, you can trust these guys to help you. They are experts, kind, and patient as you make your decision. Thank you Kai and B!! I'm so grateful I found you online.”
“Cole is very profesdional. No pressure sale. He went over all the options and made sure the choice I made was right for me. Very knowledgeabe and explained the different finance options which helped me make my purchasing decision. I believe all the sales staff at the Mattress Firm stores provide great customer service and satisfaction. Would recommend my friends and family to visit them for their next purchase.”
11AM - 6PM
9505 217th St W, Lakeville
Mattress Stores
“I am very impressed with Customer Support employee Sherry. She facilitated my request for a replacement cushion for our sectional. When the cushion arrived, she offered that the cushion could be delivered to my daughter in Edina instead of having my daughter pick it up for me, as we live outside the delivery area. Very thoughtful and appreciated!”
“Neil was very helpful, I was struggling to find a good mattress for my back and right away he was there to help me find the perfect one. I’m so happy with the decision I made. Definitely will come back!!!”
“I always want to support a local business and Happy Harry's nailed it. Jimmy was in house at the time of purchase. He was friendly, helpful and didn't breathe down my neck. I felt it was a good selection. Not having been to other big box stores, I can't give any info on price comparison. I would much rather have the local experience than a few bucks off. They delivered exactly when they promised. The 2 delivery gents were friendly and delicate with the skinny hallway. I will absolutely buy from them again. Thanks guys, you did a great job!”
“I really appreciate that I wasn't rushed at all. I took my time trying out every mattress to make sure I liked how it felt. No hard sales at all like some other stores. The mattress was delivered by very nice guys. Totally a positive purchase.”
“After a terrible break up I was in need of a new bed and a colleague recommended I talk to Megan at Sleep Number in Apple Valley. Normally I wouldn't go to such lengths for a bed but my colleague was insistent so I went so they'd shut up.
It didn't take much to figure out who Megan was because she was the only female amongst a group of male employees that didn't bother to greet me or even acknowledge me when I walked into the store.
That said I'm glad I took my colleague's recommendation so they would shut up and now I sleep better than ever. I slept so good that I was late to work three times in the first week I owned it. If Megan is still selling beds after my next break up she'll be the first person I seek.”
“Met with Amanda yesterday. Was time for a new mattress. She moved us around and assumed the sale. She wrote up a quote and allowed us time to discuss what we needed and wanted and we didn't feel overly pressured. Amanda set up delivery and offered to call back on future sales on our wish list. Can't wait to sleep in it.”
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“Customer service while shopping for new furniture was pleasant and did not push. They allowed us time to look around and then helped us quickly with our purchase ensuring everything was accurate and completed in a timely manner.”