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“I received exceptional customer service at this location! Matt, who assisted me truly went above and beyond. Not only did he help with the items I was shipping, but he also noticed that I had an item that didn’t belong there. He took the time to prepare my package and kindly directed me to the correct location where it needed to go.
His professionalism, helpfulness, and genuine kindness made the entire experience stress-free and enjoyable. It’s rare to encounter such outstanding customer care these days, and I greatly appreciated his willingness to go the extra mile. Thank you for providing such wonderful service—I highly recommend this location!”
“Over and beyond! A young lady assisted me on correcting and then mailing a return Amazon order. She was able to problem solve, multi task to help co-workers AND all with a positive/non-judgemental attitude. I admire her work ethic as she maintains a job and is pursuing her Doctorate. I’m impressed and wish her continued success!”
“Nate!
The definition of customer service. Welcoming, fast, so efficient. I’ve been coming to this location for over 15yrs and I’ve seen the management change, Nate’s family who took over are so much better than the previous owners.
Shoutout to Nate, I hope you see this brother!”
“I’ve had such great experiences here. The staff is always so friendly and genuinely helpful, and they go above and beyond every time. You can tell they really care about providing the best professional service. Definitely my go-to UPS store!”
“This branch of the UPS store has friendly, helpful employees. They are friendly and welcoming. My packages arrive to their destinations on time. Most importantly, they are well staffed and organized!! Even when there is a line, it moves rapidly. Note: I use this UPS store very frequently! It is my #1 choice because I love the welcome, helpfulness, and efficiency which sadly, I do not get at other locations. As a Black person, to be welcomed and treated well is a huge plus!”
“I’ve used Jen at this location several times.
She she’s very quick and efficient. Working with her is very easy. She’s very knowledgeable and her products. My project was done Way before I expected it to be. Very Professional and timely.
I live in Andover & drive all the way to Ridgedale just for her to handle my projects.”
“Some of my returns are via “Happy Returns,” a wonderful service provided by UPS. I just initiate the return online and drop the item at UPS. No packaging, no shipping, and no charge. Service here is excellent.”
“Had a wonderfully smooth (and fun!) experience here yesterday when I stopped by for a notarization appointment. All three gentlemen working here were extremely helpful, funny, and patient. The notary public who helped me photocopy and notarize my diploma was super thorough and double checked that every element was included. They didn’t even charge me for the colored photocopies! The staff here seem genuinely interested in talking to the customers and making them feel comfortable. I’ll definitely be back again soon!!”
“I’m very happy to have such a reliable and helpful UPS Store serving our Brooklyn Park community. The staff is always friendly, professional, and welcoming, and they go above and beyond to make every visit easy and convenient.
Whether it’s shipping packages, handling important documents, printing needs, or answering questions, the team provides excellent service with patience and care. It’s great to have a local business that truly supports the neighborhood and treats customers with respect.
Thank you to the UPS Store team for being a dependable part of our community. Your hard work and dedication make a positive difference for residents and local businesses alike. Highly recommended!”
“The gentleman who helped us (his name was Jeff) was amazing! He came out to look at how much we had for shredding in boxes in the car. Then Jeff helped us bring it all in. He was so polite, with his arms full he still held the door open for ME! They could do 70 pounds of shredding and were so helpful in getting it all done for us.”
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“I’m very impressed with the service at this UPS Store. The team was extremely helpful and patient while assisting me with my shipping needs. They explained the different options clearly and made sure my package was properly packed and labeled. The process was smooth and fast, and the staff maintained a positive and professional attitude throughout. It’s great to see such dedicated customer service. Highly recommend this location.”