“I have business mailbox at this store love it. All the employees are nice and so helpful, and I needed help especially today with an Amazon return, and Ranier helped me so quickly and with a smile. I'm so grateful. Thank you Ranier and UPS Store of Maple Grove.”
“I’ve had such great experiences here. The staff is always so friendly and genuinely helpful, and they go above and beyond every time. You can tell they really care about providing the best professional service. Definitely my go-to UPS store!”
“This particular ups store is amazing. I had an order that had 3 separate boxes and needed to be shipped in one big box but they knew away around it and helped me save another trip by doing the shipment separately and the gentleman I wish I knew his name but he had patience and helped get it done correctly. Amazing thank you”
“The people at the store are friendly and hard working. Also the price to send my box was more than expected. But then I thought of the price of gas and how much it would cost me to drive it there. Your price was very cheap then. Thanks.”
“Very helpful and knowledgeable staff, much more professional than other ups locations, unlike the location in Wayzata that were less helpful to me. I wish both locations the best but the Wayzata one should be more like the Minnetonka one.”
“Some of my returns are via “Happy Returns,” a wonderful service provided by UPS. I just initiate the return online and drop the item at UPS. No packaging, no shipping, and no charge. Service here is excellent.”
“Had a wonderfully smooth (and fun!) experience here yesterday when I stopped by for a notarization appointment. All three gentlemen working here were extremely helpful, funny, and patient. The notary public who helped me photocopy and notarize my diploma was super thorough and double checked that every element was included. They didn’t even charge me for the colored photocopies! The staff here seem genuinely interested in talking to the customers and making them feel comfortable. I’ll definitely be back again soon!!”
“The gentleman who helped us (his name was Jeff) was amazing! He came out to look at how much we had for shredding in boxes in the car. Then Jeff helped us bring it all in. He was so polite, with his arms full he still held the door open for ME! They could do 70 pounds of shredding and were so helpful in getting it all done for us.”
“Kim, Ty and Skai are always working hard to help customers every time I stop by. They are quick and efficient and I will always go out of the way to stop by this location to see them. This is my favorite UPS store!”
“I’m very impressed with the service at this UPS Store. The team was extremely helpful and patient while assisting me with my shipping needs. They explained the different options clearly and made sure my package was properly packed and labeled. The process was smooth and fast, and the staff maintained a positive and professional attitude throughout. It’s great to see such dedicated customer service. Highly recommend this location.”