Jewelry Stores in Creve Coeur, MO

“Patti was an absolute dream to work with. I came in with very few ideas of what I might want in an engagement ring and Patti, like a champ, helped me through the process. She explained the different settings, had me try on things that I might not have initially thought about, answered every single question with enthusiasm and patience and never once was pushy or felt as if she was trying to sell me anything other than *my* vision. I already passed Patti's information onto my partner. It was a great experience and I would highly recommend!”

“I adore the Barry Hyatt family and the quality customer service that they have provided to me over the years. They helped my wife and I create a beautiful setting for my late mother's diamond that we converted into her engagement ring. I've also bought beautiful accessories for my wife over the past few years, and have bought jewelry for myself. Dave, Jen and Sam all treat me with respect, as if I'm an old friend, rather than an additional commission. Their prices are fair for quality jewelry and I'm ultimately grateful for their professional and quality service.”

“This is my jeweler, my only jeweler. The husband/wife team is amazing! l have them do all my repairs, size rings, etc. Totally trust them with my good jewelry and my Mom's. They are skilled, personable, fast, reliable, and so appreciative of your business. They even send you handwritten thank you notes! And who knew Windex was the best way to get a ring off your finger?! l highly recommend if you are looking for a jeweler.”

“Words cannot express how my entire family feels about the care and love we have received from Marc and all the employees at Vincents for the past 25+ years (probably closer to 30). We would NEVER shop anywhere else. Thanks to ALL of you whom have helped us over the years. Marc, Chris, Leo, and even Jan ( we miss seeing her in their when we visit. ) We have always felt like family. Oh and don't forget all the folks in the repair shop. Heavens knows we have had a bunch of work done by them as well. THANK YOU!!!”

“I absolutely love this place as a frequent buyer and seller. I would have given this place a 5 star review but I have to warn people who you talk to. I was in there Saturday August 26 2023 and every time I’ve been there I have been greeted by friendly faces and had awesome customer service. Until Saturday, I was still greeted and when one of the ladies asked if I needed help I showed her what I was trading in and she wasn’t good with coins so I waited for another person to help me. There was a homeless guy behind me and one of the decided to help him first to get him out of the shop which I understood (lots of valuable stuff that could get stolen) and waited patiently. He then walked away back to his desk to talk to someone and didn’t even acknowledge me. Another kind lady saw I hadn’t been helped yet and asked him to help me out. This is where things went south. I’m younger than their average client and probably don’t spend as much as others but I still buy a hearty amount and in fact I hade just made a $2500 purchase in cash 2 days prior. So this short overweight and quite frankly rude salesman that had the homeless guy leave pretty much gave me the look like I was a waste of time. He proceeded to look through my coins and just said there’s nothing hear worth much just melt. Which is a lie because I had just purchased one of the pieces not long ago from them @$60 because it was graded. I also had a silver mint set I just bought from them a week prior and wanted credit towards a different year. So instead of opening up the cabinet where the sets are he just brings a 2003 from the back and says all I can do is trade. Well the set he “traded” I found out later was $35 cheaper then the one I traded in. Next I went to look at their bargain bin silver and he just kind of tosses it in front of me and walked a way for a minute. I picked out 4 5oz bars because they were at a good price just above melt. When I go to cash out he tried charging me full retail on the discount bin. When I questioned it (because I had just purchased on 2 days earlier) he tells me the price is $15 more then it should be. Thank god for the kind lady behind him that interrupted him to correct him on the price. I’ve dealt with just about every salesmen there and keep going back because of how polite and patient they are with me even though I’m not spending $10k like some of the other customers but this guy was rude and smug like he was above helping me. I will never deal with him again. I wish I could remember his name but if he is the only one available I will not make a purchase especially after being ripped off. Looked at the silver I did sell him and realized when I got home there was 1 more missing then I though he had given prices for. So one the silver he paid me 20% under melt value. Not sure I even want to go back simply for the fact he basically robbed me of $80 and could careless. He was more worried about going back to his desk to talk to co workers then helping me. He’s about 5’9-5’10 and overweight with a used car salesman hair cut. I will find his name out and fix this review but if you come across him just wait for the next person they are actually friendly and take care of you.”

“Needed a few links removed from a watch band on a Saturday. The person who helped us was so kind. This store is really neat. Had a chance to look around for a minute while we waited and there were some really unique antiques in there.”

“Tom has helped me numerous times. Had some bad work done at a neighboring jeweler and he fixed their mess. He also put a tiny amethyst in my pendant representing my new grandchild. Thank you! Nice work!”