Customer service is top notch. The employees of the Milford, NH branch are the only reason I continue to bank with Citizens. A+ in friendliness, knowledge and helpfulness.
January 2023
I and my family have been banking here for over 30 years. The staff are all very friendly and helpful. They get to know you and work to get you what you need. It is nice to have the flexibility of business and personal banking in one spot. And the online portal is easy to use. I highly recommend this bank and branch.
March 2022
I have tried calling them 5 times and they keep hanging up. I have been charged twice with a purchase and need to get that back but the web app is useless the number there just talks about the recent bank merge and provides no actual aid, I was told to call my local branch and they continue to hang up.
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.