Home Improvements near Totowa, NJ

“If You want something resolved at this location and have the privilege to speak to Kamish (hope I’m spelling her name right ) she’s the one ! I was getting the run around for almost 2 weeks for an order I never received I happen to call the Totowa store again ! And she picked up heard my concerns and handled the issue and it was RESOLVED!!! Shout out to Kamish !!!”

“Love this store and yes contrary to some reviews I love the owner Nick! This family owned store carries everything and we frequent quite often for work orders as well as using this store for our home & garden needs. Any questions or guidance when in doubt just ask Nick he is wealth of knowledge you won't be sorry...Happy shopping!!”

“I started going there because the Poland Spring water for a 40-pack for 8$$ and at the same time I started looking around and found some cute Christmas decorations ? for an affordable price....so I hope everyone has a happy and safe holiday”

“We had a great shopping experience today! We ordered a new storm door for our front door with a screen included!! Mike the salesman helped us pick out the proper size, style, color and special features! He gave us a copy of our order and stapled his business card to the paperwork! He did a great job!!! ?”

“I can’t say I am a handy person but I had a few projects that needed to be done. I had a fantastic experience at Home Depot, all thanks to Dave in the electrical department. He is incredibly knowledgeable and took the time to walk me through my project from start to finish. Not only was he kind and patient, but he also made sure I understood each step thoroughly.

Dave didn’t just stop at the electrical part; he accompanied me to the lumber department to ensure I had everything I needed for my project. His effort to go above and beyond was truly appreciated, making my visit a wonderful one.

I am very satisfied with the service I received and highly recommend seeking out Dave for any home improvement needs. Thank you, Dave, for making this experience outstanding!”

“I worked primarily with Christy and she was terrific. She was responsive, proactive, professional, patient, and knowledgeable. She advised the smart combination of semi-custom and custom cabinetry for my kitchen, mudroom, and laundry room and when I threw her a couple curve balls, asking for features Home Supply had never installed before, she very gamely researched and specified them exactly right. Additionally, the Home Supply installation team was top notch. They were personable, knowledgeable, and meticulous. They brought a few issues to my attention and were clear in explaining my options so I could make the most informed decision about how to proceed. I would highly recommend the team at Home Supply and will absolutely use them again for my next home renovation.”

“I recently purchased two appliances from Lowe's and I couldn't be more impressed with the service from the appliance manager, Kevin. Even though the entire transaction was done over the phone, the process was smooth, professional, and surprisingly easy. Kevin took the time to answer all my questions, offered helpful suggestions, and made sure I got exactly what I needed. The attention to detail and follow-through-even without meeting in person was outstanding. The order was placed quickly, delivery was on time, and everything arrived just as expected. It is rare to receive this level of care and efficiency, especially remotely. I truly appreciate the excellent customer service and would absolutely recommend working with Kevin for any appliance needs. Thank you again!”

“I cant say enough about this store. The employees are amazing. They really know the store well. There are several former trades people who are so knowledgeable.”

“The store itself was clean, organised, and full of beautiful plants and flowers. Most of the employees I interacted with were kind and helpful.

Unfortunately, I had a negative interaction with one staff member in the outdoor garden department. He accused me of taking a cherry stem from a plant when it was already there, and the way it was handled felt rude and unnecessary. Aside from that moment, the rest of the visit was positive.”

“I’ll be honest, I haven’t always loved coming to this location. I usually try to get in, grab what I need, and head out. In the past, I’ve run into moments where the service felt unfriendly or unhelpful, and when I need real assistance for a project, I’ve sometimes chosen to drive to another store instead.

That said, I’ve had the pleasure of interacting with Ms. Coco a few times now, and she completely changes the experience. Every single time I deal with her, I feel taken care of. She truly understands customer service. I even saw her calmly step in to mediate an argument between two customers in line about who was first, and she handled it professionally and with confidence.

If more interactions were like that, it would make a big difference. I really hope her approach reflects the direction Home Depot wants for serving the Paterson community.”

“IMO Lowes is better than Home Depot, the store is huge and has everything you need, but I think the parking lot needs to be more organized, I do like the self scan option, that's a plus, oh and I think they need price scanners on the aisle to check prices, that way customers can double check to make sure the prices are accurate...”

“Recently at Lowe’s, Tom provided exceptional service that was a cut above the rest. He was not only knowledgeable and efficient, swiftly meeting all my needs, but his positive energy and eagerness to help were truly refreshing. Unlike experiences with other staff, Tom’s assistance made a lasting impression, demonstrating remarkable dedication to customer satisfaction. He’s a standout employee whose efforts greatly enhanced my shopping experience, making me look forward to my next visit. Tom truly deserves recognition for his outstanding work.”

“I had excelllent help by Amir (name might have been misspelled) on 3/9, he saw me standing and confused. He asked if I needed help and then he proceeded to help me out very quickly and professionally … Its been a long time since an employee asked me if I needed help at that Home Depot… the self checkout is getting better Than it was previously, there is more staff available at self payout”