My experience has always been great with the dealer and service team. Frankly, the service responsiveness and exceptional care demonstrated is the reason I'm a repeat Mercedes customer.
December 2023
Not good at scheduling and repair management at all. Wasted 2 days after drop-off before even looking to start the recall related repair and then told me they couldn’t finish in time before we needed the car. Didn’t even have the courtesy to call, only found out when i called.
December 2023
I always have a Great experience at Caldwell Mercedes . The service dept is prompt efficient in getting my vehicle back to me !Service: Auto engine diagnostic
Mercedes-Benz of Caldwell Service Center is here to assist with your service & parts needs while following all CDC guidelines to keep you, your family, & our staff safe.
Our Service & Parts Departments are open Mon-Sat, 8am-5pm.
Our Management Team is available to answer all questions or concerns regarding your vehicle at this time.
At Mercedes-Benz of Caldwell, our highly qualified technicians are here to provide exceptional service in a timely manner. We are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment and contact us today.
