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September 2021
I have been a member of chase bank for manyThat last few times I had to deal with StephanieShe absolutely it so rude, she has a nasty attitude andHas forgotten what true customer service it.Shame on her.
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December 2020
Clearly marked as closed.This is temporary while they are being renovated. There is another Chase a few blocks away so it shouldn't cause too much of an inconvenience.
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October 2019
Went in to get a replacement debit card for my 13 year old son. The customer service rep didn't even ask for my account info and completely said she couldn't help. I insisted my son was a minor and she shrugged her shoulders and said he will need to come into the back with his passport. Really??