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“The branch needs more staff/member service rep to reduce the wait time. However, the staff are excellent. They are efficient and courteous. David Louis was very professional and efficient. He addressed all my questions and concerns. And, I had a few.”
“The staff is consistently friendly, patient, and genuinely helpful. They take the time to explain options clearly and make you feel valued, not rushed. It’s refreshing to get service that’s both professional and personal”
“Visited the Lynbrook branch of FourLeaf FCU to establish a new account. The branch is modern, clean, and the representative, Luis, who assisted me was very efficient and knowledgeable. Great first impression!!”
“James is a phenomenal conversationalist! The service was exquisite (I needed to withdraw a lot of money), and he made the process enjoyable. He was funny, relatable, and provided a lot of value on opening accounts with Four Leaf. He demonstrated great patience when I ran into a family friend and engaged in conversation with them as well. I’m grateful for this bank! James deserves a raise!!!”
“I usually do my banking online, but needed to make some changes in person, so I visited the FourLeaf (formerly Bethpage Federal Credit Union) branch in Albertson. The Assistant Branch Manager that worked with me was courteous, friendly and efficient, making short work of the changes I requested. Even though it was just before closing I didn’t feel rushed or harried. Over the many years we have been members, all my visits have been met with highly competent, friendly people who seem to care about doing their job well and helping their members. This was another great example. Thank you!”
“Always enjoy visiting the Mineola branch and New Hyde Park branch. Tellers and Managers are friendly and always seem to be smiling ( unless they're just laughing at me lol:). Mineola tellers, Jalisa, Leah, Nick and John are always a pleasure to chat/deal with and are very professional and friendly. Amy, the new manager is also a joy to see when there. I appreciate their smiles and greetings whenever I do business there. In many places, the employees seem like you're bothering them, but here they're always willing to help answer any questions. Really, I can't say enough good things about this and the NHP branch without sounding as if I'm getting paid lol.
I hope they ( the suits) keep these tellers for a while and/or treat them well to show how valuable they are to the company. I'd miss them but they deserve the best so promote them with much appreciation for their value, please.”
“Whenever I visit this location Cynthia Calderon is always a pleasure to work with. Her professionalism is too tier. She always listens and addresses my concerns and follows up with a resolution. Whenever I need anything I always looks for her. She is truly a rockstar!!!”
“The rep took care of our transactions in an expeditious and professional manner. Always love the welcoming atmosphere when I walk into this branch Rockville Centre.”
“After experiencing the cold and unfriendly staff of the commercial bank across the street I decided to go with my grandson and open an account at Bethpsge credit union. (Long Beach) What a pleasant surprise. We we greeted by a friendly teller that informed Cristen Kurlowicz they were wanted to open some accounts. Christen was extremely competent and knowledgeable of all the products available an answered all our questions and made us feel welcomed to Bethpage. What a difference from the commercial banks. We couldn’t be happier with our transaction.
Thank you Christin”
“My brothers and I had a great experience at FourLeaf Federal Credit Union in Baldwin. We worked with Zachary Cano who was so helpful, friendly, and kind; he made a difficult situation very easy and smooth for us. I highly recommend this branch.”
8:30AM - 4:30PM
188-39 Linden Blvd, St. Albans
Credit Unions
“JQUAN COLLINS… To put it briefly, he demonstrates exceptional skill, is remarkably inquisitive, courteous, and consistently exceeds expectations in his service to customers, for which I am truly grateful and extend my sincerest thanks. Person it was with the Loan and the credit card and now with the joint account… really appreciate the service 4/24/2026 I needed his help with another transaction and once again I thank you 🙏”
“Amazing absolutely stellar service and assistance. Never had a bank I actually liked before now. Jovia has been an absolute pleasure to deal with in every way shape and form. Pamela at the branch that assisted me with my most recent transaction was awesome and helpful beyond words.”
“Just Opened an account with Jovia Financial Credit Union with Nabeela K, it one of the best service I had . She helps me with all the info that I needed. Great Service, thank you N!”
“Christian was absolutely amazing! He went above and beyond to help me and made sure all of my concerns were addressed. His friendly attitude, professionalism, and dedication to customer service made my visit a great experience. Thank you CHristian and all of the personnel for making banking so easy and enjoyable. FIve stars all the way!”
“I just had to leave a review on the great attention to service we received from Ms. Adaku Ubani, the Assistant Branch Manager at the Hillside Ave Branch in New Hyde Park. We hope the Four Leaf administration continues to embrace and support their community such as Ms. Ubani did as she heard our needs and helped us with our financial needs in such a professional yet family oriented way. This location was met with a clean and relaxed environment with plenty of parking. We left highly impressed and secured that our money is in good hands with Four Leaf due in part to Ms. Ubani's information and treatment given on April 21st, 2025.”
“The staff and manager I interacted with on Saturday, 11/1/25, were so great. They were professional and kind. Giuseppe Castiglione went above and beyond for me and that is something I will always remember and why I’ll continue to utilize this credit union in the future. Monica was the person that set up my auto loan from terminal 8 and she was such a helpful and professional loan officer and Diane Vega is also great in that office.”
“Deborah was amazing! She corrected everything that the previous representative had done incorrectly. She also went above and beyond in advising me on how to ensure I would not have any other issues. She did so with grace, compassion, and efficiency, as well as with a beautiful smile and friendliness. It made me want to refer everyone I know to her.”
“Excellent service from teller # 384169 on December 30th! I appreciated the teller taking the time to let me know the reason for the brief delay and the courteous service.”
“Generally pleased with the products that the bank offers. The customer service reps (in the branches) are friendly and knowledgeable. The Dutch Broadway location is normally crowded and doesn't have enough customer service reps. The Hempstead branch is more spacious and private.”
“Diane Montana at Jovia is outstanding! She went above and beyond to help my mom with a Zelle issue and was incredibly patient throughout the entire process. Her knowledge, professionalism, and genuine kindness made all the difference. Jovia is lucky to have her, and we are so grateful for her exceptional customer service.”
8:30AM - 4:30PM
134-66 Springfield Blvd, Queens
Credit Unions
“Big thanks to services reps Coleen, Nikita and Relationship Banker Mr. Haymore , I had a difficult situation they displayed such caring professional, knowledgeable service , i'am happy to be a member of the M.C.U”
“Brendan was great and professional when getting my first car loan. He made the process easy and throughly answered any questions me or my mom had. Definitely recommend Brendan if you’re in the Hempstead area.”
“One of the Best credit union ever! They were knowledgeable in all aspects,Pertaining to All Different types of accounts. Will be back soon with my information to open my account. Thanks Sophia.”
“Terri from the Uniondale Call Center was extremely helpful in guiding me through how to check the status of my loan and upload my documents. I had called twice before and didn’t receive this level of assistance. She was professional, courteous, and went above and beyond to help. Thank you, Terri.”
9AM - 4:30PM
110-31 Merrick Blvd, Jamaica
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“Jacquise could not have been more helpful. She went out of her way to help my son open his first account. What a wonderful experience for us. Thank you for making everything so simple and answering all of our questions.”