They were great! My car had a recall. I made an appointment. I had no difficulties. Everyone was super nice.They have a very comfortable waiting room. I took my golden retriever. I didn't realize the overhead door would freak her out. Next time, Libby will have to chill out at home.
May 2023
If you need accessories added to your vehicle, they sell and install them.
March 2023
Great customer service. They completed the work on time, very pleased with the whole experience
At West Herr, we pride ourselves on dealing fairly and honestly with our customers and employees. This philosophy is shared throughout all levels of our organization and is the key to our success. In 2015, we serviced over 350,000 vehicles and sold or leased more than 47,000 new and used vehicles. As a result, we are consistently ranked among the top dealers in the nation in sales volume. Our customer and employee satisfaction efforts have earned us countless awards and recognition, including the Business First "Best Places to Work in Buffalo' for eight years. Employing over 1900 Western New Yorkers, West Herr is the largest automotive group in New York State. Stop by one of our dealerships today!
