8:30AM - 4:30PM
300 Steamboat Rd, Kings Point“I recently had an appointment at New Hyde Park location & Adaku Ubani assisted with my appointment. She was professional & personable. She handled my needs with ease & my experience was flawless. Adaku made my experience easier than I thought & she was a pleasure to work with. She cares about her customer’s needs & goals. She is a valuable employee.”
“Best banking experience, ever. Staff is friendly, accommodating, professional, and efficient. The brand manager, Mary, helped me today and I cannot say enough good things about her. I'm so happy that I bank here and not with a big, commercial bank. I am so pleased with Bethpage!”
“I would like to give a review on one of your employees Sandra B. Sandra B helped me twice this week in regards to a Auto Loan. She was knowledgeable and answered all my questions. She walked me threw all the paperwork taking her time and answering all my question. She was pleasant to talk and a all around nice person. I definitely recommend Sandra B to anyone Looking To do something in regards to MCU. I really hope this gets to the appropriate people. Thank you.”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens“The customer I received today with Mr. Collins was impeccable and he was very knowledgeable and detail oriented! I would send everyone I know to MCU so he can help set up their bank accounts!!!”
8:30AM - 3PM
157 Main St, Port Washington“Personalized care, friendly service, most know you by your name or account number. Coin machine is a plus. Free parking in front. ATM outside for after hours convenience. Notary free for bank members.”
8:30AM - 4:30PM
61-35 Junction Blvd, Queens“I had an appointment to open an MCU account and I was really impressed by the service. Kavita Persaud assisted me. She was so professional and courteous. Would totally recommend, and not to mention their great rates for mortgages.”
“BETHPAGE federal credit Union at Roosevelt Branch every one there very professional and pleasant and understanding this the reason I go there most of the time, it's not like the other branch are not, but Roosevelt # One ?”
9AM - 4:30PM
110-31 Merrick Blvd, Jamaica“I love the Glen Cove branch of Bethpage FCU!It's a convenient location with great hours.The staff is friendly and helpful. The services offered are just what I need for my business and personal needs.”
“This is a beautiful place I wasn't able to go inside of the church the doors were locked. It's very clean the bathroom is very clean. There is security there and an elevator man. The grounds are clean. Everyone here is nice and kind. That makes me very happy. That make me very happy when I'm treated well and people have manners.”
“8/2/23 - My experience today with Nicole N. was the smoothest experience I've encountered in quite sometime (over a year). She's a friendly, pleasant & easy going human being that was able to help with any & all of my questions & requests. Extremely patient, very detailed & informative. My mother & I were blessed to have her provide such excellent customer service! We appreciated your efforts & time. Thank you so much!”
“Emily from the loan department was so sweet and an amazing help!!I applied for a loan through the credit union. It was my first time ever applying for one and she walked me through the whole process (even after my 50 million questions). Very happy with the service!! Thank you again Emily!”
“The customer service is very good, they were very helpful and answered all of my questions. But the security service is very bad. The security personnel should welcome the customer with a smile, not being on the cellphone”
“My experience was with the folks who help out over the phone. I called in and after a bit of a wait on hold I spoke with a fellow named Andre Duncan who was very thorough and helpful in my complex situation. When I ran into some trouble filling out a form he emailed me I decided to try "Chat" instead of the phone. THAT'S THE WAY TO GO FOLKS - instant help, no waiting. Long story short, Katie R. was super friendly, super helpful, and she stayed with me on the phone until everything was completed even though she stayed late to ensure that it got done. I have a background in banking, including starting a community bank, so I can tell you that you should not trust your finances with a big bank. Go with a small bank, or better than that, a credit union (like TFCU). They are nonprofit banks and nonprofit means a lot when you are dealing with people who are giving you advice and care.”
9AM - 3PM
700 Commercial Ave, Garden City9AM - 5PM
51 Charles Lindbergh Blvd, Uniondale“The employees at Jovia helped me become financially independent and were very through when explaining new things to me. I couldn't recommend the bank enough”
Open 24 hours
8268 164th St, Queens“Yes, it's only an ATM location in the lobby of a hospital, but I feel much safer withdrawing cash from it. There are (2) ATMs. There is a hospital security officer stationed in that lobby vs using an isolated ATM location.”
8:30AM - 4:30PM
755 Co-Op City Blvd, Bronx“I thought I would have a long wait when I walked in. But to my surprise, I was in and out in no time. I was seen and helped by Raven. Raven was very polite, welcoming and helpful. She took care of all my needs and had me out faster than I expected. Great customer service. Thank you Raven”
8:30AM - 4:30PM
1660 Hempstead Turnpike, Elmont“I had the pleasure of being assisted by Ms. Riza Shan.She was professional, Patient and very knowledgeable and helpful.She is a asset to your company at MCU.Thank you and can't wait to be assisted by her again.Signed a very satisfied customerDeborah Black NewtonMember since February 2014.”
“So far so good, opened a checking and savings account, with online access.. received my atm card promptly... Even refinanced my car through Navy federal at a lower rate...”