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8:30AM - 4:30PM
300 Steamboat Rd, Kings Point
Credit Unions
“I was about to leave when I learned of the current cd rates, which were different from those seen on the web site. Thanks to Ms A. Green, who informed me that the 4.50 APY was still in effect. She then helped me open this new cd account.
Ms Aikyea Green Thank You. You have provided the best professional & courteous customer service I rarely received.”
“First time at Bethpage and had a great experience with Melanie Castro. She was so bubbly and welcoming, couldn’t ask for better service. Explained everything thoroughly and clearly. Location is clean and modern. Opened a check account and it was quick and easy. There is a coin machine with no charge which is very good and useful.”
“I always love visiting the Glen Cove branch of Bethpage FCU. The tellers and other staff are incredibly friendly and are always kind to me and my kid. When I tell her we have to go to the bank, she is excited about it.”
“Mr. Thomas Rogers is truly remarkable. Nicest person I've met in the banking world as a customer and could not be more helpful. On this 100 degree day he even gave me a cold bottle of water without me even asking!”
“I waited only a few minutes and I was helped by Josh who was very professional and courteous.
He helped me through my transaction and I was finished in a short time!”
“I just had to leave a review on the great attention to service we received from Ms. Adaku Ubani, the Assistant Branch Manager at the Hillside Ave Branch in New Hyde Park. We hope the Four Leaf administration continues to embrace and support their community such as Ms. Ubani did as she heard our needs and helped us with our financial needs in such a professional yet family oriented way. This location was met with a clean and relaxed environment with plenty of parking. We left highly impressed and secured that our money is in good hands with Four Leaf due in part to Ms. Ubani's information and treatment given on April 21st, 2025.”
“I was so elated today to have had the pleasure to meet Steve. He was able to get give me the answers that I needed for all the questions that I had and made me feel like a valued customer. Please tell Kevin for me that I said thank you again and I will tell all of my family and friends about my amazing experience at MCU Springfield Branch. thank you again.”
“My family and I had a great experience at this Branch. We were assisted by Robert V. He was very professional and patient. In addition he answered all of our questions and provided good information. I trust this branch and we look forward to managing our wealth here. Thank you Robert and Jovia!”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens
Credit Unions
“I will like to take time to praise your crew at MCU St. Albans, from the teller experience to your amazing rep Kerry-Ann Hamilton. I didn’t have to ask for help she came up to me and ask me what do I need help with and from that point on she went above and beyond to help me. Thanks for your service and I’m definitely looking forward to coming back”
“Generally pleased with the products that the bank offers. The customer service reps (in the branches) are friendly and knowledgeable. The Dutch Broadway location is normally crowded and doesn't have enough customer service reps. The Hempstead branch is more spacious and private.”
8:30AM - 4:30PM
755 Co-Op City Blvd, Bronx
Credit Unions
“Honestly the wait time was the worst part but once we got to the teller it was a quick and simple process, and she helped out with everything that I needed to get done.”
“I’ve been with this credit union for a couple of years now. The staff here is amazing, help you with whatever you need and are always willing to put you and your best interests first. The rates here are lower than your traditional banks and the loan officers help you with everything you need to purchase a car. Diego has been my loan officer for my last couple of cars and he has been nothing but the best throughout them all. He has always been quick, helpful, and very responsive with any questions or concerns I have had. Since I have opened my account, I can reach out to anyone there and know they have my best interests at heart. They’ve helped me open up accounts for joint members and Gabriel has been crucial with my notary public documents and managing those accounts. I honestly couldn’t recommend a better set of people, the team is always unified and so helpful. If I could give more stars on here, I would, they’re nothing but the best.”
“After two weeks of traveling & a bachelorette party, I inevitably had my card flagged for fraud. Although the person I spoke with from corporate JOVIA Customer service was as useful as a fork in a bowl of soup, the staff at Jovia Financial Credit Union in Franklin Square are outstanding. I was very fortunate to be helped by Albert. As anyone can imagine, when you’re account is locked and bills need to be paid it can be extremely frustrating. Albert greeted me with a soft tone & nice smile. Within minutes everything was rectified… something that the guy on the phone said was impossible for another 5 days. I’m a big believer in giving credit when credit is due. Albert definitely deserves the recognition for being a valuable assets to this branch.”
8:30AM - 4:30PM
61-35 Junction Blvd, Queens
Credit Unions
“Anita's customer service was great, very knowledgeable when I was looking for a car loan. She worked with me to get the best rate and savings. I definitely would recommend her. Very happy with the end result!”
“Brendan was great and professional when getting my first car loan. He made the process easy and throughly answered any questions me or my mom had. Definitely recommend Brendan if you’re in the Hempstead area.”
“Personalized care, friendly service, most know you by your name or account number. Coin machine is a plus. Free parking in front. ATM outside for after hours convenience. Notary free for bank members.”
“Emily from the loan department was so sweet and an amazing help!!I applied for a loan through the credit union. It was my first time ever applying for one and she walked me through the whole process (even after my 50 million questions). Very happy with the service!! Thank you again Emily!”
9AM - 4:30PM
110-31 Merrick Blvd, Jamaica
Credit Unions
“I just got done with a problem in my account. Madeline at the Massapequa Branch was so polite and helpful, she found the issue, gave me some great advice and then corrected it. During the entire process I was treated like family. I've always received great service at Jovia but today I was very upset and she went above and beyond. If you're looking for a model employee, Madeline is the one. Give that woman a raise!!!!”
8:30AM - 4:30PM
1660 Hempstead Turnpike, Elmont
Credit Unions
“I had a great experience with Timothy McDaniel. He was able to establish my account and gave my sister and I great Customer service. The only problem was the location of his desk. It lacked privacy, Timmothy was very discreet but I think it would be more secure if there was a privacy enclosure for a secure customer experience.”
“I'm stuck far from my house and left my debit card home. I'm not a Jovia account holder but I was desperate. Manager and teller figured out a way to get me gas money.”
“Yes, it's only an ATM location in the lobby of a hospital, but I feel much safer withdrawing cash from it. There are (2) ATMs. There is a hospital security officer stationed in that lobby vs using an isolated ATM location.”
“The employees at Jovia helped me become financially independent and were very through when explaining new things to me. I couldn't recommend the bank enough”
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“Chris from the Kings Point establishment in the maritime college was extremely helpful and gave me a lot of information regarding loans and options i had available to me that i was not aware of. This is how members should be treated so he has set the bar high in my opinion.”