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“Employee Chris was everything we've ever wanted in a sales representative. He talked out our purchase with us and really hooked us up with minimal effort. He was extremely helpful and had a great attitude. He was a wizard who knew everything he had in stock and went and grabbed what we needed immediately! We truly appreciated his help today and we will be back entirely because of him. Thank you Chris!”
“Such a friendly and warm store. Excellent quality clothing and very reasonable prices. It's usually not super busy, dressing rooms are clean and spacious, and the cashiers are helpful.”
“Went here for the first time today & I was not disappointed!!! There’s so many great things to choose from clothes to toys to shoes I could literally see myself in here for hours. ( I spent about an hour and half today ) I got so many things for my newborn and my toddler! Thank you guys so much!
I’ll definitely be back soon 😊”
11AM - 7PM
26 Cortland Dr, Albany
Childrens Clothing
“I had less than a week to get two outfits for my brother’s wedding! Not only did they help me find two outfits but she tailored the blouses for me too! Absolutely amazing !! 10/10”
“I am impressed by the collection in old navy cross gates mall especially low waisted baggy jeans for women. The associates were so helpful and kind, the line was so long when I went in but they were quick and efficient. I will be going back soon for my grand daughter :)”
“The ladies who run this Gap are the most helpful, knowledgeable people I've ever met. They patiently advise you until you look and feel amazing!! They are truly educated stylists who want you to look good and feel happy! I am so thankful to Ashley and Sarah!!!”
“We went in for holiday Photos the other night. We were informed upon checking in that they were very understaffed with only one person working, everything.
This one person was Rosheeda.
She was the most efficient, hard working and kind person we have ever had for photos.
She had to play many roles that day to keep appointments flowing in order as they should, all the while keeping people calm with longer wait times.
While it was clear she was VERY busy, she managed extremely well and kept her cool all throughout.
Great job, Rosheeda! We appreciate you!
JC Penny- acknowledgement of her hard work is necessary.”
“I might be biased because I work there now. But I've been a customer for several years; and I changed careers because I love not only the product but the mission, the demographic and the empowerment of being a woman feeling good in fitness clothing and achieving goals. This location is a tough one to pull in crowds but it does. Why? Excellent service, products and reputation!”
“They have a great selection of clothing styles both in store and online. The store employees are always super helpful. The sales and deals they have are amazing and help you save, which is nice, since kids grow out of their clothes so quick. Always love to shop here with my kids. If they don't have something in store, they always have similar options available online and the ordering process and returned process if needed is super easy.
The first place I look to shop when growths spurts occur and my kids need good quality, durable clothing.”
“This evening on 12/13/19 I received the best customer service ever and would like to give “ kudos” to Beth whom assist me in the Jewelry department. She was very pleasant, helpful, patient and help me save money. Please I would like her to know what a great asset she is to all customers and your company. Have a Merry and Bless Holidays to all in my favorite JCPenney store # 1591.”
“Never walked away without great finds. Grew up wearing carter"s and the quality is still excellent. Growing toddlers can really wear items out as they become more independent and carter's can keep them looking their best and NOT break the budget.Shoes are also ?.”
“I got a pair of pants here for $13 and I’m obsessed with them. A dying store in a mall that is actually still going strong. They give you the thinnest most ridiculous handle-less paper bags to carry your stuff out. They ought to he ashamed of those bags.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Such a beautiful store and a lot of quality stuff you can’t find no where else anymore. Lady up front was super helpful and friendly and I ended up leaving by some nice outfits for my little 4 month baby boy. It’s always a great time shopping here on my trips to Albany NY”